This profile has been claimed by the business owner or representative.
Extended Stay America - Foxboro - Norton
- Hotels
- Norton, MA
About this business
Location details
280 S. Washington St., Norton, MA, 02766, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Overall incredible stay. Would recommend to other area concert goers. I think that the trees out of the main road should be trimmed back because they are really covering the hotel sign. Super minor, everything else was wondeful.
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your suggestions and look forward to seeing you again soon. Sincerely, Hotel Management
It was freshly painted but the cleaning staff needs to do a better job
Business response:
We appreciate you choosing our hotel. Although you had a pleasant stay, we apologize as we couldn't hit the mark of your expectations for a perfect visit. Your feedback regarding the untidiness is shared with the housekeeping team to be more diligent going ahead. We hope the positive aspects of your stay will help you choose us again on your next trip to our area. Sincerely, Hotel Management
2 night concert stay We stayed here 2 nights to attend a concert near by. Each year the place seems to be a little less"good" than the year before. They have no ice machine? I asked at the desk if they had any local brochure, info or coupons, They said no. But my daughter found them in a vending area! It's just ok. We like the full refrig, but it's dated and the particle board kitchen counters have seen better days. It is so convenient to where we want to be. It's safe, we'll live, not buying the play and nearby hotels were ... read more
Business response:
Sheila, we appreciate you choosing our hotel while here to attend a concert. Although you had a pleasant stay, we apologize as we couldn't hit the mark of your expectations for a perfect visit. Your feedback concerning the age of your room and the service issue is discussed with the appropriate individuals as it will help us improve our future guests' experiences. We greatly value your patronage and hope you re-evaluate us on your next visit as we hope to regain your confidence in our brand. Sincerely, Hotel Management
The desk clerk, Linda, was very friendly and helpful. I had booked one double room, but we were given 2 queen rooms due to some issue. Both rooms were very clean, well stocked. Comfortable. We stayed here to go to concert at Xfinity Center snd it was a very convenient location. I would book here again.
Business response:
Thank you for choosing Extended Stay America for your stay. We are glad you loved our convenient location and comfortable suites. We will definitely share your compliments with our front desk staff, Linda. It will surely put a smile on her face! Thank you again, and we look forward to welcoming you back soon. Sincerely, Hotel Management
We stayed here after a concert at the Xfinity Center. I feel like the star rating is understated for this hotel. We checked in late after the concert and the gentleman at the desk was very pleasant and nice at the almost midnight hour!! Our room was clean and spacious. Bathrooms could use a little updating but nothing that needed immediate attention. Bed was very comfortable. This is the perfect location to stay after a concert. Loved the little kitchenette even though we didnt use it...the full size refrigerator was very he... read more
Business response:
We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It is great to hear you enjoyed our comfortable suites, convenient location, and fully equipped kitchen, along with the service of our team. Every team member is committed to ensuring our guests have an excellent stay, so thank you for recognizing their efforts and we'll be sure to share your comments with them. We hope to see you again soon! Sincerely, Hotel Management
Room was big and the kitchen was a happy surprise. The floor throughout the whole room was sticky, including the bathroom. Our shoes literally stuck to the floor.
Business response:
Thank you for sharing your experience at Extended Stay America. We are happy to read you loved our spacious accommodations and that our kitchenette added convenience to your stay. However, we are sorry for the cleanliness issues you encountered in your room. Your feedback has been shared with the housekeeping team to make sure we are more diligent in our efforts moving forward. We appreciate your feedback and hope to have the opportunity to welcome you back. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Foxboro - Norton
How is Extended Stay America - Foxboro - Norton rated?
Extended Stay America - Foxboro - Norton has a 3.2 star rating with 1,669 reviews.
When is Extended Stay America - Foxboro - Norton open?
Extended Stay America - Foxboro - Norton is open now. It will close tomorrow at 12:00 a.m.