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Extended Stay America - Fremont - Fremont Blvd. South
- Hotels
- Fremont, CA
About this business
Location details
46080 Fremont Blvd., Fremont, CA, 94538, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Cust service Checked in and noticed ants in the room went to front desk and they were very accomadating and put us in another room.
Business response:
Christina, thank you for being our guest. We are sorry for the issue you encountered in your initial room and regret the inconvenience caused, but we are pleased to know our associates resolved this problem to your satisfaction by moving you to another room. We appreciate your business and hope to welcome you back in the future for a much better stay. Sincerely, Hotel Management
Quality matches Price of stay. The experience was unique. It caters to a clientele that are not expecting grade A customer service or amenities, but the price is the reason I chose this property. It was a little below what I had expected, but was not a very bad stay.
Business response:
Patrick, thank you for being our guest. Although you had an overall satisfactory stay and were happy with our affordable rates, we are sorry for not meeting all of your expectations. We urge you to choose us again as we are confident your next stay will be a much better one. Sincerely, Hotel Management
Overpriced The breakfast was basically just very small muffins and make your own coffee. For the price it is over rated and over priced. My room was cleaned very superficially upon arrival. The front desk staff was not very friendly and would hide in their back room.
Business response:
We are sorry that our breakfast and accommodations did not merit the rate you paid. We have taken note of your comments as we are always looking for ways to improve our future guest experience. We are also working with our front desk team to ensure we are more diligent in our service levels. We appreciate your feedback and hope to see you the next time you visit the area. Sincerely, Hotel Management
We just stayed for a night. Clean room. Accommodating staff.
Business response:
Thank you for choosing Extended Stay America for your overnight stay. We are delighted to know you were impressed with the cleanliness of our property and that our associates surpassed your expectations. We appreciate the outstanding review and look forward to your future visit. Sincerely, Hotel Management
Location is a bit hidden, not extremely easy to find in the industrial part of town. Many transients in the area, some of which have vouchers to stay at this hotel at times so be aware not everyone is stable who stays at this hotel. Some parts of the hotel needed upgrades.
Business response:
Letti, thank you for being our guest. We are sorry for the difficulty you encountered while reaching our hotel and regret our hotel did not meet your expectations. We will share your feedback with the appropriate teams to see where we can make improvements. Thanks again, and we look forward to your next visit so that we can provide you with a much better stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fremont - Fremont Blvd. South
How is Extended Stay America - Fremont - Fremont Blvd. South rated?
Extended Stay America - Fremont - Fremont Blvd. South has a 4.2 star rating with 1,077 reviews.
When is Extended Stay America - Fremont - Fremont Blvd. South open?
Extended Stay America - Fremont - Fremont Blvd. South is open now. It will close tomorrow at 12:00 a.m.