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46080 Fremont Blvd., Fremont, CA, 94538, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Ok The room was clean for the,most part the top of the fridge was dirty it could have been a little,cleaner. The outside BBQ area and smoking area could use some attention.they should have some type of ashtray available. The toilet had flush issues.
Business response:
Christina, thank you for being our guest at Extended Stay America. We are delighted to read you had a comfortbale stay and liked your room. We value your observation and have shared with the appropriate team members, so we can take action to prevent these issues from happening again. We appreciate your review and hope to welcome you back soon. Sincerely, Hotel Management
Breakfast could be improved as it currently only has coffee e and Ganola bars. Atleast Milk and Cereal and a fruit would add a great addition. Staff is friendly and the property of nice and clean.
Business response:
Thank you for the great review! Weare glad you loved our well-maintained property and friendly staff. We strive daily to please our guests, and your feedback tells us we are meeting those goals. However, we regret our grab-and-go breakfast offerings were not of your liking. The entire team at Extended Stay America hopes to see you the next time you are in the area. Sincerely, Hotel Management
Roon service and cleaning is not good. _____________________________________________________
Very loud inside room with hearing plumbing noises and traffic.
Business response:
George, thank you for staying with us and reviewing your experience. We are so sorry for the situation you described regarding excessive noise. Our goal is to provide a clean property, and a comfortable suite so you can get a good night's rest. We are sorry your sleep was disrupted by noise. We hope you will allow us another opportunity to provide you with a better experience. Sincerely, Hotel Management
Almost very dissatisfied.... When we first arrived, we had called ahead and let the hotel manager that we were going to arrive in about 30 minutes.... we were originally given a room that did appear clean but bed was not made. and the room was not ready to be occupied. We went downstairs to address this issue... The new trainee that had been coached as to the registration process, was now left on her own, by the time we had come downstairs... (we had been told that there were no rooms available on first floor, which had been... read more
Business response:
Thank you for being our guest at Extended Stay America. We are sorry for the inconvenience caused in your room upon arrival and regret the inconvenience caused. However, we are pleased to know our associates resolved your problem by accommodating you in the other room. Rest assured, your feedback has been shared with the housekeeping team. Thank you again, and we hope to welcome you back in the future. Sincerely, Hotel Management
Mediocre stay Lots of noise from the adjacent highway, A/C leaked water, toilet has warning about how to flush but requires constant attention to flush correctly, two broken drawers in bathroom, no nightstand on one side of bed
Business response:
Steve, thank you for reviewing your stay. We are sorry for the noise and maintenance issues you encountered in your room and regret the inconvenience caused. We would have loved the opportunity to resolve this issue while you were here and would have moved you to another room upon request. We hope to have another opportunity of welcoming you back in the future for a much better experience. Sincerely, Hotel Management
住兩週,說好一週清潔一次都沒有。 住第一週,房卡就被消磁。
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, However, we are sorry for the issue you experienced at our hotel. Your feedback regarding the key card will be shared with the appropriate team to ensure this never happens again. Being an Extended-stay property, our services are designed for long-term guests to respect their privacy and to offer minimal intrusion to their home-like stay. We hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Mana... read more
Extended Stay America - Fremont - Fremont Blvd. South has a 4.2 star rating with 1,057 reviews.
Extended Stay America - Fremont - Fremont Blvd. South is open now. It will close tomorrow at 12:00 a.m.