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Extended Stay America - Fremont - Warm Springs
- Hotels
- Fremont, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
46312 Mission Blvd., Fremont, CA, 94539, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bed cover smells... The room smells really bad and we finally found that the root cause was the bed covers. We requested for a change of the sheets in the morning before we head out, but found that it was not changed when we returned in the afternoon. We called the front desk a second time, and the housekeeper came promptly after her lunch, and go all out as to change the sheets to brand new sheets (designs are different).
Business response:
Thank you for being our guest at Extended Stay America. Although you had an overall pleasant stay, we are sorry for the housekeeping issue you experienced and regret the inconvenience it caused. I will be sure to share your feedback with the concerned team to ensure this doesn’t happen again. We appreciate you bringing this to our attention and hope to have the opportunity to serve you better in the future. Sincerely, General Manager
New but needs cleaning The hotel is newer but needs a deep cleaning. There was visible dirt and filth on everything. The room also smelled of urine and mold.
Business response:
Thank you for evaluating your stay with us. We sincerely apologize that your room was not serviced and cleaned to the level it should have been, and for the inconvenience caused. Please be assured your concerns have been communicated to our housekeeping director who will be addressing this with our team to take corrective actions immediately. I hope this unfortunate situation will not prevent you from staying with us again. Sincerely, General Manager
Next to the freeway. Food stores and restaurants w I had a problem with my room the day manager quickly took care of the problem and switched rooms for me. Karishma took good care of any concerns I had afte that. Great customer service. I thank you for that.
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy you were pleased with the exceptional service from our staff and that our location was perfect for your needs. I will share your compliments with my entire team, especially Karishma. Thanks for your feedback, and please come see us again the next time you head our way. Sincerely, General Manager
Everything was great. Very friendly and smiling staff
Business response:
David, thank you for staying at Extended Stay America and sharing a fabulous review. Our entire staff works hard to attain our guest’s satisfaction in every possible way, and we admire you recognizing their efforts. We look forward to welcoming you again whenever your travels bring you back here. Sincerely, General Manager
Everything was very efficient and comfortable.
Business response:
David, thank you for reviewing your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score and that you enjoyed your experience with us. We appreciate your business and hope to welcome you back soon. Sincerely, General Manager
Air conditioning worked great The location was near the highway. No sound of the highway at night.
Business response:
It was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you liked your well-maintained room and that our location was perfect for your needs. Reviews such as yours mean a lot! We look forward to welcoming you back. Sincerely, General Manager
房间舒适，清洁安静。周边配套齐全，下次还会选择住。
Business response:
Qin, thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you loved your well-maintained room and that our convenient location was perfect for your needs. We look forward to hosting you again soon. Sincerely, General Manager
Business response:
Thank you for taking the time out of your busy schedule to post a wonderful rating regarding your experience at Extended Stay America. We appreciated having you as our guest and look forward to welcoming you back on your next trip to the city. Sincerely, General Manager
Better breakfast It was ok but the breakfast was weak
Business response:
Thank you for being our guest at Extended Stay America - Fremont - Warm Springs. We are pleased to know your stay with us was enjoyable, but I am sorry for not meeting your expectations in regard to our grab-and-go breakfast. I have taken a note of it. We hope you will make plans to visit us again in the future. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Fremont - Warm Springs
How is Extended Stay America - Fremont - Warm Springs rated?
Extended Stay America - Fremont - Warm Springs has a 4.2 star rating with 1,048 reviews.
When is Extended Stay America - Fremont - Warm Springs open?
Extended Stay America - Fremont - Warm Springs is open now. It will close tomorrow at 12:00 a.m.