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Extended Stay America - Fremont - Warm Springs
- Hotels
- Fremont, CA
About this business
Location details
46312 Mission Blvd., Fremont, CA, 94539, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Dirty room low maintenance
Business response:
Dear Guest, We sincerely apologize for the cleanliness and maintenance issues you experienced during your stay. Providing a clean, well-maintained, and comfortable environment for our guests is always our top priority, and we regret that we fell short of your expectations. Your comments have been shared with our housekeeping and maintenance teams to prevent similar issues in the future. We truly value your input as it helps us improve our services and guest experience, and we hope you will give us another opportunity to serv... read more
My first time there, I stayed on the fourth floor! It was quite comfortable! I originally planned to stay a week this time, but the staff were awful. The blankets smelled of cooking fumes, and the room was filled with cooking fumes! I left after just two days!
Business response:
Dear Shuyu, Thank you for taking the time to share your experience. We’re glad to hear that you found your suite comfortable, as we always strive to provide a welcoming environment for our guests. We sincerely apologize for the inconveniences you encountered, including any issues with cooking fumes and the blankets. Your feedback has been shared with our housekeeping and maintenance teams to ensure that such concerns are addressed promptly. We appreciate your observations, as they help us improve. We hope you will consider g... read more
The beds were very uncomfortable. The room wasn’t what we expected.
Business response:
Dear Carina, We’re truly sorry to hear that your stay did not meet expectations, particularly regarding the bed comfort and room setup. Your comfort is very important to us, and we regret that we fell short in providing the relaxing experience you deserved. We will review your comments with our housekeeping and maintenance teams to ensure improvements are made. Your input helps us enhance our guest experience, and we appreciate you bringing this to our attention. We hope to have another opportunity to welcome you back. Since... read more
Terrible
Business response:
Dear Abdul, We’re truly sorry to hear that your experience did not meet your expectations. Providing a comfortable and pleasant stay for all our guests is our top priority, and we regret that we fell short in your case. Your comments are very important to us. Please share your details of your concerns with our team to identify areas where we can improve. We sincerely apologize for any inconvenience you may have faced and appreciate your honesty. We hope you’ll consider giving us another opportunity to serve you better in the... read more
There is a terrible smell The smell of the room was terrible. When I first entered the room the smell of bleach was overwhelming. I opened the window the tiny amount available and ran the fan on the HVAC unit to try and dilute the bleach smell. The bleach smell did go away and was replaced by a moldy wet dog dumpster smell. There is a problem with the HVAC condensate drain pan or a sewer vent broken in the wall or sewer trap not properly installed. Would never consider returning due to smell. Which is terrible geven everythi... read more
Frequently asked questions about Extended Stay America - Fremont - Warm Springs
How is Extended Stay America - Fremont - Warm Springs rated?
Extended Stay America - Fremont - Warm Springs has a 3.4 star rating with 1,580 reviews.
When is Extended Stay America - Fremont - Warm Springs open?
Extended Stay America - Fremont - Warm Springs is open now. It will close tomorrow at 12:00 a.m.