Extended Stay America - Fremont - Warm Springs

CRISTINA 

on Expedia

2 years ago

Nobody at the front desk to check in. Rang bell for almost 15 minutes until a lady came to the front desk. Rooms need upgrade. Bathroom had mold. No hand sanitizer visible anywhere. Came back to front desk for towels. Called front desk multiple times and rang the bell multiple times simultaneously until a lady showed up to provide towels. 

Awashesh 

on Expedia

3 years ago

The breakfast is to-go and not a good one. They clean the rooms once every two weeks, not very hygienic. 

Ragini 

on Expedia

3 years ago

I would never stay at this property again. It very badly needs a renovation. There were multiple stains on the carpet which are clearly from allowing pets in rooms. There was pet urine in the elevator which was not cleaned by staff even after notifying them. On my final day, I found a cockroach in my bathroom. I would never stay at this property again. 

James 

on Expedia

3 years ago

Bugs The room had roaches and potentially bed bugs. I was told I'd get a refund because of that so I could rebook elsewhere. Then I was told later that they had refused to actually refund me. I had a series of bites that I discovered after the first night on my torso that resembles bedbugs (3 in a row). 

Pierre 

on Expedia

3 years ago

crowded workers hotel, marginal sanitary condition We worked 2 weeks with a high tech company in Fremont, this hotel was the only option with the possibility of cooking own meals. Sanitary conditions were marginal. No cleaning gear for the toilet, no room service. On second day we found bed bugs in the sheets. We bought insecticide and sprayed around the bed. Towards the end of the stay my wife started having a rash, which worsened when we came home. We visited our family MD and the diagnosis was scabies. Since we had not be... read more