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Extended Stay America - Fresno - North
- Hotels
- Fresno, CA
About this business
Location details
7135 N. Fresno St., Fresno, CA, 93720, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Disapointed Disappointed in what the room turned out to be vs what I expected. I thought it was a suite with a separate kitchen and dining are and separate seating area. The table and chairs were crammed next to the dresser that held the TV and the kitchen was crammed next to the table. The separate sitting area was a recliner next to the bed. The pillows were filthy (cases were clean), the bed skirt was dirty and one of the chairs was filthy. No ice machine and walls were paper thin and could hear everything.Won't stay agai... read more
Business response:
Thank you for your feedback. We are sorry for the issues you had in your room and regret the inconvenience it caused. This is not the type of review we are accustomed to receiving, and it is very disappointing to read. Your comments will be shared with the team, and we will take the appropriate steps to prevent these issues from happening again. We hope you will consider giving us the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Nice, close to family. One night stay. Didn't spend much time in room.
Business response:
Thank you for choosing to stay at Extended Stay America. We are thrilled to know you enjoyed your time with us and were impressed with all the aspects of our hotel. It was a pleasure hosting you, and we look forward to welcoming you back soon! Sincerely, Hotel Management
hotel staff was excellent, responsive. room was clean and all amenities worked.
Business response:
Shirley, thank you for staying at Extended Stay America. We are thrilled to read you liked our courteous service and your well-appointed room. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
the room needed repairs shower ends loose you could tell drywall needed repair same with ceiling over tub it had leaked from upstairs unit, carpet had many stains shower head ring comng off wall drywal around top edge of shower stall bad, caulking bad
Business response:
Joe, thank you for staying at our hotel and for the feedback. We are happy to read you had an overall nice stay and that you liked the comfort of our bed. However, we are sorry for the cleanliness issue you experienced while here and regret the inconvenience this caused. We have taken a note of your concerns and will use it to make sure we are more consistent in meeting the standards you expect from us. On behalf of our team, please visit us again and let us make it up to you. Sincerely, Hotel Management
Hard to imagine an extended stay here "Free Breakfast" was out of muffins at 7:00 in the morning, no coffee in the room, no ice machine, no cups, plates, etc even though there was a kitchen....
Business response:
Pete, thank you for your review. We're pleased you enjoyed your overall stay with us. However, we are sorry that we did not meet your expectations with our breakfast offering. We have discussed your experience with our Food and Beverage team, and we are addressing these concerns so we can provide a better restaurant experience. As we have refrigerators in all our rooms which includes ice trays for your convenience, we do not have ice machines on our property. We hope we can welcome you back soon to we can provide you with an... read more
Just okay..The tv was fuzzy and the beds hard as a rock
Business response:
Thank you for your online review. We are committed to offering every one of our guests an exceptional stay, and we apologize that we did not do so for your visit. We are always looking for ways we can improve and we will take your feedback into account. Thank you again for your candid feedback. We hope to have the opportunity to make a much better impression on a future stay. Sincerely, Hotel Management
Good location Hotel check in with Lindsey she was very helpful and pleasant.
Business response:
Ron, thanks for evaluating your stay. We are glad you found us to be a good value and that our location was perfect for your needs. We hope to see you again in the future. Sincerely, Hotel Management
The hotel is very quiet. No frills but clean and comfortable.
Business response:
Wow - Catherine, thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star review, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Nice location and accessible to restaurants... Passing through stayed one night. Exterior very nice, great location, and the staff were great, however the room was weathered and the kitchen sink backed up with gray mud water material after showering the night before, unknown source, too late to change rooms, it drained in the AM. Reported to front desk, said they'll take action immediately.
Business response:
Ruben, thank you for being our guest. We are happy to know you liked our location and our associates. With that said, we apologixe for the inconvenience you had in your room. We will address this matter with our housekeeping associates immediately to take corrective action so that it does not happen again. We hope the positive aspects of our visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fresno - North
How is Extended Stay America - Fresno - North rated?
Extended Stay America - Fresno - North has a 3.3 star rating with 2,515 reviews.
When is Extended Stay America - Fresno - North open?
Extended Stay America - Fresno - North is open now. It will close tomorrow at 12:00 a.m.