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Extended Stay America - Gainesville - I-75
- Hotels
- Gainesville, FL
About this business
Location details
3600 SW 42nd St., Gainesville, FL, 32608, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Had to book last minute due to car trouble so considering everything, was fine and employees practiced great customer service; the property itself was a little run down and smelled like smoke. Again, not awful, but just fine.
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know you had an overall nice stay with us and that you were impressed with our courteous associates. However, we are sorry for not meeting all your expectations. We value your observation and have shared your feedback with the appropriate team. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
It was a great location. The staff was friendly. A great place to stay if you are looking for something convenient to the interstate.
Business response:
Thank you for your delightful review of our hotel. Your positive comments about our ideal location and courteous associates are greatly appreciated. Thank you for choosing Extended Stay America and for the kind recommendation. We cannot wait for your next stay. Sincerely, Hotel Management
Check-in Quick check-in.
Business response:
Monica, thank you for your review of Extended Stay America. We are glad you had a good time with us and loved our seamless service. We are grateful for your business and look forward to seeing you again soon. Sincerely, Hotel Management
马桶盖突然滑落，险些让我跌倒。酒店清洁人员每天中午做卫生的时候应该检查，这是我提出的建议
Business response:
Thank you for being our guest at Extended Stay America and for taking the time to post a review. We are glad you were pleased with most aspects of your stay. However, we apologize for the maintenance issue you had. We will share your comments with our engineering team and make sure the problem is fixed. Thank you again for choosing us, and we hope to welcome you back soon. Sincerely, Hotel Management
Not the best Room felt dirty. The appliances were rusted. Tub leaked for hours after use. Floor was filthy. People slammed their doors all night. Room smelled like smoke. Will only stay here again as a last resort.
Business response:
Shakeena, thank you for your review. We apologize for the cleanliness and maintenance issues you encountered in your suite. Your feedback has been discussed with the appropriate team members to improve our accommodations going forward. We do hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Gainesville - I-75
How is Extended Stay America - Gainesville - I-75 rated?
Extended Stay America - Gainesville - I-75 has a 3.1 star rating with 2,402 reviews.
When is Extended Stay America - Gainesville - I-75 open?
Extended Stay America - Gainesville - I-75 is open now. It will close tomorrow at 12:00 a.m.