Extended Stay America - Great Falls - Missouri River

Business response:

Dear Susan, Thanks for staying with us and for posting a review. We appreciate your remark about our room and that it could have been more comfortable during your stay. We always strive to provide a comfortable and enjoyable experience for our guests, and we apologize if we fell short in this area. We will share your concern with the appropriate individuals to determine where we went wrong and how we can enhance our guest's experience. It was a pleasure to have you as our guest, and we hope to see you again soon.Sincerely,Ho... read more

Business response:

Dear Colleen, Thank you for choosing to stay with Extended Stay America. We're glad to read that you had a wonderful experience during your stay, from our clean suite to your interaction with our excellent team. We take pride in providing our guests with a clean and welcoming environment, so it's great to know our efforts have paid off. It was our pleasure hosting you during your time in Great Falls, and we look forward to your next visit.Sincerely,Hotel Management 

Business response:

Dear Jim, Thank you for staying with us. Our goal is to provide a great experience for our guests with an ideal location, comfortable suites, and excellent service, all in a safe environment. If there is anything we could have done to improve your experience, we would love your feedback. Thank you again for leaving your comments, and we look forward to your next stay with us. Sincerely,Hotel Management