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Extended Stay America - Great Falls - Missouri River

4.2
  • Hotels
  • Great Falls, MT

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

800 River Dr. S., Great Falls, MT, 59405, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.21,519 reviews
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Ashley's profile image
Ashley 
2 years ago

Was okay 

Business response:

Dear Ashley, Thank you for taking the time to tell us about your visit. We are happy you were pleased with your stay with us. Thank you for taking the time to share your comments, and we hope to accommodate you again in the future.Sincerely,Hotel Management 

Anonymous's profile image
Anonymous 
2 years ago

For the price was a good place to stay Front desk was helpful when checking in. No hot water initially in the room was told they replaced the boiler and it wasn’t still working 100% did have hot water later 

Business response:

Dear Guest, Thank you for choosing our hotel for your recent accommodations. We are pleased you enjoyed the hospitable service you received from our front desk associate. It is always lovely to receive positive comments from our guests, but we are also grateful to learn from comments like yours. Our goal is to exceed our guests' expectations on every visit, and we sincerely apologize for not doing so in your outlined areas. We've shared your concerns with the appropriate individuals, and we're following up to figure out how ... read more

Sandi's profile image
2 years ago

a quick stop over, lots of workers so trucks starting up early. Comfy bed. Had to ask for coffee pot and coffee great check in staff 

Business response:

Dear Sandi, Thank you for taking the time to evaluate your experience. We are happy you highlighted the enjoyable aspects of your time with us and areas where we can improve. We will share your concerns with our team to see how we could have done better and ensured the flawless stay you deserved. We appreciate your observations as we continually strive to improve our services and accommodation. It was a pleasure hosting you; we hope you will return soon for a more satisfying stay.Sincerely,Hotel Management 

Patrick's profile image
Patrick 
2 years ago

Just what we where in need of after a long drive from Billings Montana…. Cleanliness was on point… and the front desk agent was more than helpful. 

Business response:

Dear Patrick, Thank you for sharing your wonderful review of your visit to Extended Stay America. Our goal is to make your stay as comfortable as possible and assist you with whatever you need. Therefore, we especially appreciate your lovely comments recognizing the service provided by the front desk team, and we will surely share your compliments with them! Thanks again, and we hope you will stay with us again. Sincerely,Hotel Management 

Barbara's profile image
Barbara 
2 years ago

Great Falls by the Missouri The location was right along the Missouri River and convenient to major roads. The room was nice and clean. The shower had extraordinary waterflow but a little painful. The heater was quite loud and kept me awake. The staff were very friendly and helpful. 

Linda's profile image
2 years ago
Judy's profile image
2 years ago
Sherry's profile image
Sherry 
2 years ago
Linda's profile image
2 years ago

Staff were very efficient and friendly. Down sides- Advertise full kitchen but there are no plates, cutlery, wine opener, pots, dishcloths. These have to be specially requested. No ice machine on the premises and no ice in the freezer. The water for a bath was medium warm. No lotion ( just need a little one!) 

Business response:

Dear Linda, Thank you for providing feedback regarding your recent stay with us. We are pleased you enjoyed the hospitable service you received from our staff. However, our goal is to exceed our guests' expectations. Therefore, we sincerely apologize for not doing so in your outlined areas. We will share your concerns with the appropriate individuals, and we will use them as an opportunity to improve our guest experience. We hope you will consider giving us a second chance the next time you are in the Missouri River.Sincerel... read more

Frequently asked questions about Extended Stay America - Great Falls - Missouri River

How is Extended Stay America - Great Falls - Missouri River rated?

Extended Stay America - Great Falls - Missouri River has a 4.2 star rating with 1,519 reviews. 

When is Extended Stay America - Great Falls - Missouri River open?

Extended Stay America - Great Falls - Missouri River is open now. It will close tomorrow at 12:00 a.m.