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Extended Stay America - Great Falls - Missouri River
- Hotels
- Great Falls, MT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
800 River Dr. S., Great Falls, MT, 59405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff were very efficient and friendly. Down sides- Advertise full kitchen but there are no plates, cutlery, wine opener, pots, dishcloths. These have to be specially requested. No ice machine on the premises and no ice in the freezer. The water for a bath was medium warm. No lotion ( just need a little one!)
Business response:
Dear Linda, Thank you for providing feedback regarding your recent stay with us. We are pleased you enjoyed the hospitable service you received from our staff. However, our goal is to exceed our guests' expectations. Therefore, we sincerely apologize for not doing so in your outlined areas. We will share your concerns with the appropriate individuals, and we will use them as an opportunity to improve our guest experience. We hope you will consider giving us a second chance the next time you are in the Missouri River.Sincerel... read more
place to rest for a tired driver Stayed here for a night during a long road trip. The property started to show the signs of aging but it's reasonable upkept. Was not fun to hear the ceiling shake when someone was walking around 2am above us. I was pretty disappointed in the breakfast which is now a grab and go - coffee, a granola bar and some dry muffins. we are way past covid to use it as excuse to skip providing breakfast.
Business response:
Dear John, Thank you for being our guest and sharing your observations. We are glad you enjoyed most of your stay; however, we are sorry you felt our facility needed updating. We are having similar discussions and have shared your feedback with the appropriate individuals in our organization who are finalizing our future refresh. Moreover, we apologize if our complimentary grab-and-go breakfast offerings did not meet your satisfaction. We follow our brand standards in selecting items offered at our breakfast, but we always w... read more
Great stay, staff extremely nice
Business response:
Dear Francoise, Thank you for including Extended Stay America in your travel plans. We were delighted that our staff was attentive to your needs and made you feel at home. Our team works hard to ensure guests enjoy a comfortable and carefree stay, and we're glad this was your experience. Thank you for recommending us to future guests, and we hope to see you again soon. We hope to be your hotel of choice anytime you visit Great Falls.Sincerely,Hotel Management
The staff was very customer oriented and the rooms were clean
This property is very, very basic. Lots of large dogs
Business response:
Dear Laura J, Thank you for staying with us. We are sorry to read about your experience. We apologize for the dog issue and the disturbance this caused. In the future, if you have any issues regarding pets, please inform our front desk team so we can have a conversation with the pet owner to reiterate our pet policy. Thank you for choosing us; we hope you will revisit soon so we can provide you with a more seamless experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Great Falls - Missouri River
How is Extended Stay America - Great Falls - Missouri River rated?
Extended Stay America - Great Falls - Missouri River has a 4.2 star rating with 1,481 reviews.
When is Extended Stay America - Great Falls - Missouri River open?
Extended Stay America - Great Falls - Missouri River is open now. It will close tomorrow at 12:00 a.m.