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Extended Stay America - Greensboro - Airport
- Hotels
- Greensboro, NC
About this business
Location details
7617 Thorndike Rd., Greensboro, NC, 27409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Cheap but it worked The staff was friendly, the walls were thick and the room was discounted in a mobile deal. The perks stop there. This hotel is clearly dated and poorly maintained in the room I was staying in. The carpet and furniture had stains on them. The free breakfast was a grab and go situation, prepackaged food. If you are in a pinch and need a room for cheap this is the hotel for you. If you are hoping for a high class hotel at a discount rate then you will be mistaken.
Business response:
Ryan - I appreciate you taking the time to write a review of your stay. The situation you described regarding the condition of your room is truly regrettable. We are very sorry for your experience. In response to your feed back, I will be meeting with our housekeeping staff to ensure these issues are properly addressed. I really appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future.
Was very happy with the room.
Business response:
Thank you for posting a glowing review. I’m thrilled to hear that you enjoyed your time at our hotel including our clean rooms with fully equipped kitchens. Thank you for choosing Extended Stay Hotels. We look forward to hosting you again in the future!
Basic Stay This was a good location for a basic overnight. I liked the layout of the suite. Breakfast offering was limited though.
Business response:
Thank you for your recent review of our hotel. I am glad to hear that you enjoyed our location during your visit. Still, I apologize that our grab-and-go breakfast did not meet your expectations. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
We arrived very late and they had put us down as no-shows so there was confusion as to whether we had paid or not. Also, we were sleeping four adults in one room with a bed and pull out couch but there were no extra linens for the couch or enough towels so at midnight we were calling for extra. At checkout they would not give me a receipt and said I had to get it off line instead.
It wasn't bad at all. The room was nice. My only complaint was that the bed was small.
Close to highway Book this hotel frequently for a friend who comes to visit. Close to highway and other amenities. Decent restaurants nearby, and near the airport. Hotel staff are always nice and room is always clean.
It was a comfortable hotel. I did not like how my non-smoking room was on a smoking floor. The hallway reaked of smoke. The bathrooms did not have any shampoo or conditioner, only bar soap.
Nice and clean Loved the stay. Front desk person was pleasant and very friendly. Very clean! Close to the airport.
Stinks No one at front desk late night. Hotel stinks. Elevator did had a loud sound.
Business response:
Thank you for sharing your experience with us. I sincerely apologize for the odors and the maintenance issues during your stay. In response to your feedback, I will meet with the staff to review our maintenance policies and cleaning procedures to ensure your experience is not repeated. Please know, you can reach a member of our staff at any time of the day using our lobby phone. Again, thank you for the comments. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in th... read more
Frequently asked questions about Extended Stay America - Greensboro - Airport
How is Extended Stay America - Greensboro - Airport rated?
Extended Stay America - Greensboro - Airport has a 3.8 star rating with 1,310 reviews.
When is Extended Stay America - Greensboro - Airport open?
Extended Stay America - Greensboro - Airport is open now. It will close tomorrow at 12:00 a.m.