Extended Stay America - Greenville - Airport

Business response:

Thank you for being so specific in your evaluation of our hotel. We are glad you were pleased with the service our associates delivered and with the comfort of our beds. However, we regret not meeting your expectations and apologize for the cleanliness issues you encountered. We will share your comments with our housekeeping team and take steps to ensure we are flawlessly preparing each room for our guests. We do hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, ... read more

Business response:

Rick, thank you for reviewing Extended Stay America and rating your stay highly. It is a pleasure to know you had a great stay and that you were happy with our accommodations and service. It was a delight having you as our guest, and we look forward to your return. Sincerely, Hotel Management 

Business response:

Thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was pleased to learn you enjoyed your stay and found our staff friendly and professional. Also, we are glad our kitchen amenities were to your convenience. Thank you once more for being our guest, and we look forward to seeing you in the future. Sincerely, Hotel Management