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Extended Stay America - Greenville - Airport
- Hotels
- Greenville, SC
About this business
Property Location With a stay at Extended Stay America - Greenville - Airport in Greenville, you'll be in the business district and close to LeMans Karting and Pelham Mills Site. This aparthotel is within close proximity of Roper Mountain Science Center and The Shops at Greenridge.Rooms Make yourself at home in one of the 109 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keep... read more
Location details
3715 Pelham Rd., Greenville, SC, 29615, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
staff was polite and courteous check in was fast and Kyra was a customer service pleasure.
Clean and quiet. Unfortunately, the room smelled of smoke despite being a non-smoking facility. The bed was actually TOO soft and squishy. Too much memory foam, not enough support. Overall, it was a decent stay.
Business response:
Constance, thank you for choosing Extended Stay America and for taking time to post a review! We are glad you were pleased with our well-kept accommodations and that you enjoyed the service our associates delivered. However, we regret learning that our beds were not to your comfort and apologize for the inconvenience you experienced with your guest room. We are a non-smoking hotel, but on a rare occasion, we do have violators of this rule. We appreciate you bringing this to our attention so we can address it right away. Than... read more
Not very clean, and room had weird musty smell, also hallway had cigarette smell. But convenient location. Ok for the price, I guess.
Business response:
Cody, thank you for sharing the specifics of your visit. We are glad our location worked well for you and that we were able to meet most of your expectations at a great price. However, we apologize for the cleanliness issues you experienced. We will address this with our housekeeping team and take steps to ensure we are more diligent going forward. We also want to share with you that we are a non-smoking hotel, but on a rare occasion, we do have violators of this rule. We appreciate you bringing this to our attention so we c... read more
Okay, but not great. It will do in a pinch. Overall, my stay was okay. The bed was comfortable, and the room was clean. The refrigerator was noisy, and there were no available dishes due to the booking level at the facility. My biggest concern was the wafting of marijuana throughout the hotel when I would return. It was noticeable not only in the lobby, but it was a little overpowering in my room.
Great
Business response:
Mudassar, we are thrilled you had an excellent stay at Extended Stay America, and we appreciate the perfect rating. It was our pleasure accommodating you, and we look forward to your next visit with us. Sincerely, Hotel Management
Just ok It was ok
Business response:
Melissa, thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. We strive to provide all our guests with a comfortable, “home away from home” experience. Again, thank you for the review!!
Business response:
Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. We strive to provide all our guests with a comfortable, “home away from home” experience. We will take your comments and coach our team to provide better service in the future. I hope you will give our hotel and company a chance to prove that your unsatisfactory experience was an exception. Again, thank you f... read more
Frequently asked questions about Extended Stay America - Greenville - Airport
How is Extended Stay America - Greenville - Airport rated?
Extended Stay America - Greenville - Airport has a 4.4 star rating with 845 reviews.
When is Extended Stay America - Greenville - Airport open?
Extended Stay America - Greenville - Airport is open now. It will close tomorrow at 12:00 a.m.