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Extended Stay America - Greenville - Airport
- Hotels
- Greenville, SC
About this business
Location details
3715 Pelham Rd., Greenville, SC, 29615, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Overpriced for what you get. Check in was not smooth. the first room she assigned us already had someone in it. The next room was ok and we stayed in it. It was clean but there was only 1 wash cloth, a dirty towel not removed on the back of the door and no hair dryer. Also we were supposed to get free breakfast and was not told of breakfast and saw no place for breakfast so we figured they don’t really offer breakfast even though it was advertised as coming with breakfast. Also, the coffee in the lobby ... there were no cups... read more
Business response:
Thank you for being our guest. Although you had an overall pleasant stay, we apologize for the inconvenience you had. Your feedback with regard to the condition of your room and our breakfast offerings will help us improve our future guests’ experiences moving forward. Kindly note, the in-room amenities you wish to use are always kept at the front desk to ensure their cleanliness and functioning is maintained from time to time. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel M... read more
Short staffed so it took 45 minutes to get checked in
Business response:
Thank you for choosing to stay with us at Extended Stay America. We're sorry for the inconvenience you had at the time of check-in. We have taken note of your feedback and will share it with the people in our organization to take necessary actions. We hope this did not overshadow your otherwise positive stay with us, and we look forward to hosting you back soon. Sincerely, Hotel Management
Good place to stay for an overnight For one day, I enjoyed staying there.
Business response:
Thank you for choosing Extended Stay America for an overnight stay. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Greenville - Airport
How is Extended Stay America - Greenville - Airport rated?
Extended Stay America - Greenville - Airport has a 3.6 star rating with 1,234 reviews.
When is Extended Stay America - Greenville - Airport open?
Extended Stay America - Greenville - Airport is open now. It will close tomorrow at 12:00 a.m.