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Extended Stay America - Greenville - Airport
- Hotels
- Greenville, SC
About this business
Property Location With a stay at Extended Stay America - Greenville - Airport in Greenville, you'll be in the business district and close to LeMans Karting and Pelham Mills Site. This aparthotel is within close proximity of Roper Mountain Science Center and The Shops at Greenridge.Rooms Make yourself at home in one of the 109 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keep... read more
Location details
3715 Pelham Rd., Greenville, SC, 29615, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Close to airport,places to eat, clean & quiet.I would stay again.
Business response:
Thank you for the wonderful feedback of Extended Stay America. We are glad to know you were impressed with our ideal location easy access to the airport and that you had a great time with. We appreciate your business look forward to your return visit. Sincerely, Hotel Management
The room was big, and the bed was pretty comfortable. Floors are dirty inside and outside of the room though. Breakfast is just muffins and granola bars. No ice. When we arrived there was no one at the front desk for a while. We called like sign said multiple times. We were getting ready to walk out when someone finally came back to the desk complaining the whole way about the phones ringing.
Business response:
Thank you for sharing your feedback. Although you liked some aspects of your stay, we apologize for the inconvenience had when staying here. Your feedback is shared with our housekeeping and front office teams in an effort to improve our service levels going ahead. Also, your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. We hope the positive aspects of your stay will help you choose us again on your next trip to our area. Sincerely, Hotel Management
The room was clean and the bed comfortable. However, hallways in the hotel were not clean. There was no cookware in the room. I didn’t know if you needed to ask for it or not.
Business response:
Craig, thank you for choosing to stay with us. We're glad you liked your well-appointed room, but we're sorry for the cleanliness issues you encountered in the hallways and the inconvenience you had due to our dishware policy. We have discussed your feedback with our housekeeping team to be more diligent with our efforts moving forward. Also, know to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the rooms. It was a p... read more
Business response:
Thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Great place to stay at..
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect review. We look forward to your return visit. Sincerely, Hotel Management
Staff at check in was so friendly! The room was covered in a moderate layer of dust.
Business response:
Thank you for being our guest. We are pleased to know you liked our associates, but we are sorry for the cleanliness issue you encountered. We value your feedback and will work diligently to make sure we are more consistent in our delivery. We hope you will consider staying with us again so that we can make it up to you. Sincerely, Hotel Management
cozy
Business response:
Yvonne, thank you for choosing Extended Stay America and for the wonderful rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Definitely need this room for away from home! Jarvis was amazing at the guest service desk! Thank you!!! :-)
Business response:
Thank you for your review filled with so many kind comments! We are thrilled to read you had a great stay with us at Extended Stay America. Thank you for mentioning our staff, especially Jarvis. She is a true asset to our team, and we will be sure to share your compliments. Again, thank you for your feedback, and we hope to see you again soon! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Greenville - Airport
How is Extended Stay America - Greenville - Airport rated?
Extended Stay America - Greenville - Airport has a 4.4 star rating with 887 reviews.
When is Extended Stay America - Greenville - Airport open?
Extended Stay America - Greenville - Airport is open now. It will close tomorrow at 12:00 a.m.