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Extended Stay America - Greenville - Airport
- Hotels
- Greenville, SC
About this business
Location details
3715 Pelham Rd., Greenville, SC, 29615, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for visiting us. I am sorry to read that we failed to meet your expectations. We hope you will accept my apology for what transpired. We hope you will give us another chance to prove that we are committed to providing excellent guest experience. Sincerely, General Manager
Business response:
Thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, General Manager
This is a nice no-frills hotel with a very friendly and helpful staff that is within walking distance to 2 or 3 grocery stores and many places to eat. Not far from the highway, it is easy to find and only 15 minutes from downtown Greenville.
Business response:
Johnnie, thank you for being our guest. It’s nice to know our location was convenient for your needs and that you liked our helpful associates. I would also like to inform you that, as we have a full-size refrigerator in all of our suites which includes ice trays for your convenience, we do not have ice machines on our property. We appreciate your feedback and hope to have the honor of hosting you again soon. Sincerely, General Manager
Business response:
Kevin, thank you for sharing your 5-star rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, General Manager
Eclipse 2017 My family decided months ago that we would travel to Greensville for the Total Eclipse. We were almost out of hotel choices, but had the good fortune to reserve 2 rooms rooms at the Extended Stay. It became an extra bonus when we learned that our dog, Sheba, could join us. The staff is outstanding, the rooms were good, for a one night stay. They were roomy enough that we were able to all gather in one room. Cook a simple meal and play games until the wee hours. We literally parked our cars and didn't have to get... read more
Business response:
Thank you for choosing Extended Stay America for your overnight stay. We are delighted you loved your well-appointed room and our location was convenient for your needs. It is also nice to know you had an overall comfortable experience with us and that you liked our affordable rates. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager
Amazing Hotel. Amazing stay at this hotel. Staff is friendly, and the room has always welcomed me to clean.
Business response:
Thanks for the awesome feedback. Nothing is more important than your satisfaction, so I am delighted how much happy you were with your spotless room and our courteous associates. It was such a pleasure serving you at Extended Stay America - Greenville - Airport, and we look forward to welcoming you back soon. Sincerely, General Manager
Business response:
Thank you for choosing to stay at Extended Stay America - Greenville - Airport. We appreciate you sharing your complimentary rating and hope to see you again soon. Sincerely, General Manager
Rattling fridges Not much for breakfast. Trish in room rattled all night
Business response:
Linda, thank you for your visit to our hotel and for your review. We are committed to offering all our guests an exceptional stay, and we apologize that we did not do so for your visit. Your comments show that we have room for improvement, and we assure you we will be more diligent going forward. We regret the inconvenience caused and hope to have the opportunity to make a much better impression on a future stay. Sincerely, General Manager
Disappointed No hair dryer and you have to go to the front desk for all supplies. Full kitchen but no supplies in room not even a coffee pot.
Business response:
Loretta, we appreciate you being our guest. We are pleased you had an overall nice stay. However, we are sorry you were not pleased with our hotel policies in regard to our amenities and regret the inconvenience caused. We hope to have the opportunity of welcoming you back soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Greenville - Airport
How is Extended Stay America - Greenville - Airport rated?
Extended Stay America - Greenville - Airport has a 3.6 star rating with 1,263 reviews.
When is Extended Stay America - Greenville - Airport open?
Extended Stay America - Greenville - Airport is open now. It will close tomorrow at 12:00 a.m.