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Extended Stay America - Greenville - Airport
- Hotels
- Greenville, SC
About this business
Location details
3715 Pelham Rd., Greenville, SC, 29615, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ok for the money. I didn't expect much because of the price, but the bed was hard as a rock and apparently some water pipes run in the wall behind the headboard. Between those 2 issues, my wife and I hardly got any sleep at all. I wish I would have just driven on through to our destination.
Business response:
I appreciate you bringing your experience to our attention. It upsets me to hear that you did not have a comfortable stay. I am sorry for your experience. In response to your feedback, we will continue to strive to provide each guest with a comfortable room and great customer service. I really appreciate you bringing this to our attention. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in the future.
Great for business stay I chose the deluxe queen to get a little more room, fully equipped kitchen, comfy bed.
Business response:
I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that you were happy with your stay with us. I am especially glad to read that you enjoyed our comfy beds and our fully equipped kitchens. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
location vs. comfort Hotel was located in an area where everything was available within walking distance. Room was not as comfortable as other rooms we had been in before.
Hard to find They to post the street number somewhere
Business response:
Thank you so much for posting a review of our property. We appreciate you letting us know about the street signage. We are sorry for this issue, and will share your concerns with our upper management so that we can prevent your experience from being repeated. Thank you again for your survey. We look forward to seeing you in the future, should your travels bring you back to our area.
Bar hang out. It would be nicer if people didnt hangout in the front of building drinking and cussing like they are in a bar. Makes the place look bad.
Business response:
Thank you so much for posting a review of our property. We appreciate you letting us know about the issues in front of the building. We are very sorry for your experience. Please know that I will be sharing your concerns with my security staff to ensure that we are better monitoring noise and disturbances on our grounds so that this does not happen again. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Works okay if you don't mind some smoke smell Even though there is no smoking allowed, so many of the guests smoke outside that the halls and even somewhat the rooms smell of smoke.
Not so good For starters I requested two double beds when I got in the room it looked like two cribs in there was a single or smaller somewhere out side our window was loud music playing all night long there was hair all over the vanity toilet and tub not clean at all. And will I stay there again no!!!
Business response:
Thank you for taking the time to write a review of your stay. The situation you described regarding the noise and cleanliness is truly regrettable. We are very sorry for your experience. As this hotel’s manager, I can assure you that I have coached my team to ensure your experience is not repeated. Thank you very much for providing us with your feedback. We hope to have the opportunity to see you again, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America - Greenville - Airport
How is Extended Stay America - Greenville - Airport rated?
Extended Stay America - Greenville - Airport has a 3.6 star rating with 1,234 reviews.
When is Extended Stay America - Greenville - Airport open?
Extended Stay America - Greenville - Airport is open now. It will close tomorrow at 12:00 a.m.