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Extended Stay America - Hampton - Coliseum
- Hotels
- Hampton, VA
About this business
Location details
1915 Commerce Dr., Hampton, VA, 23666, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice secluded hotel in Hampton, VA. The staff at the hotel was very pleasant. They made sure I had everything I needed during my stay and constantly checked on the status of my visit. They even refunded me some money since I checked out so early. I would definitely recommend this hotel to a friend and stay here again.
Business response:
I want to thank you for taking the time to post a review of your experience with us. I’m so pleased to read that we were able to exceed your expectations and provide you with a comfortable stay. I truly appreciate your kind comments regarding our accommodating customer service! Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
The staff was friendly but it seems as if they were understaffed
Survey Nice stay. Good location. Nothing else to add maybe next time
Had a fantastic time at this hotel. Service was absolutely fantastic. They were extremely helpful in getting certain situations straightened out with booking. I would absolutely attend another event in this area and stay at this hotel
Business response:
I want to thank you for taking the time to post a review of your stay. I am so glad to read that our staff provided you with exceptional customer service and were able to quickly resolve any issues during your stay. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
I was sufficient for my needs at this time.
Business response:
Thank you so much for posting a review of our property. I’m so pleased to read that you had a great stay at our hotel! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Well, it could have been worse... The room had an obvious odor to it, like stale smoke, even though it was a non-smoking room. Not sure what the source of the odor was - but whatever it was, it triggered my allergies, itchy eyes, sneezing, runny nose, you name it. I booked it at a great rate. I guess its proof that you get what you pay for.... never again.
Business response:
I appreciate you bringing your experience to our attention. We strive to provide guests with all the comforts of home, so I am disappointed to hear about the room conditions you experienced. To uphold our company's high standards, we will make sure we are thoroughly inspecting our rooms as well as implementing deep cleaning procedures. Thank you very much for bringing this to our attention. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Frequently asked questions about Extended Stay America - Hampton - Coliseum
How is Extended Stay America - Hampton - Coliseum rated?
Extended Stay America - Hampton - Coliseum has a 3.6 star rating with 2,179 reviews.
When is Extended Stay America - Hampton - Coliseum open?
Extended Stay America - Hampton - Coliseum is open now. It will close tomorrow at 12:00 a.m.