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Extended Stay America - Hampton - Coliseum
- Hotels
- Hampton, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1915 Commerce Dr., Hampton, VA, 23666, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was comfortable
Business response:
Dear RiRi, We are delighted you chose to stay with us at Extended Stay America. We want to be a true home away from home for travelers, so our highest priority is ensuring every guest has a relaxing experience with comfortable accommodations. Thank you for taking time out of your busy day to recognize our efforts. We hope to have the pleasure of hosting you again on your next visit to the area.Sincerely,Hotel Management
The staff was professional and very accommodating. The hotel needs major upgrades. Very dated. The water pressure was horrible. I had to move rooms when I first checked in, however the staff was very helpful. There needs to be a lot of remodeling done.
Business response:
Dear Dawn, Thank you for taking the time to connect with us about your time at our hotel. It is great to know you were pleased with most of your visit. However, we regret that your stay was anything other than perfect. We appreciate you bringing this to our attention, and we hope you will give us another opportunity the next time you are in the area.Sincerely,Hotel Management
Family friendly hotel that saved my life 5 star!! Well my family and I have been here for almost a year for temporary housing things was tough trying to pay weekly till couple promotions that came my way. The GM ms. B has helped us out a lot with late payment when I have to work late. Most of the staff is helpful at times. Things had changed for the best during our stay like new windows was installed in all the rooms and carpet is being replaced in rooms currently. New air conditioning is being installed weekly that I always... read more
Property somewhat old and could use a good carpet cleaning all throughout the building. The property is no smoking but too many people have broken that rule. Good for an overnight stay.
Business response:
Dear Dennis, Thank you for reviewing our hotel. We are glad your stay with us was enjoyable on many levels, but we are sorry you felt our property needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for the future modernization of our hotel. We are a non-smoking hotel, but on rare occasions, we do have violators of this rule. We appreciate you bringing this to our attention so we can address it immediately. It would be our pleasure to welcome you back soon.Sincere... read more
Good Experience! No smoking rule so it smelled nice on the property. The front desk employees and the room itself, was GREAT! Loved it soo much I booked another night. 😊
Jessica is awesome Jessica was awesome! We were coming from out of town and needed an early check-in. She was happy To accommodate it, which saved us for not being late to a graduation. Made our trip stress-fee
Business response:
Dear Leah, Thank you for sharing your review of Extended Stay America! We're thrilled that Jessica provided you with excellent service and went above and beyond to accommodate your early check-in request. We understand the importance of a stress-free trip, especially during special occasions like graduations, and we're glad we could contribute to your positive experience. We will make sure to recognize Jessica for her outstanding hospitality. We appreciate your feedback and look forward to welcoming you back for another memo... read more
The location of the property was perfect as I was visiting for Hampton graduation. My family lives near by. I originally found a different hotel but the price spiked so I chose this one instead. When I arrived there was no one in the lobby so I had to call on the phone to get service. That wasn’t a huge inconvenience plus the staff was nice so it was fine. The quality of the rooms were the issue. They are extremely dated and the cleaning was not up to par. The microwave was rusted as was the frig. The bathroom had hair from ... read more
Business response:
Dear Destiny, Thank you for selecting our hotel and taking the time to write a review. We appreciate you pointing out specific items you loved and areas where we can improve. The condition of your suite you describe is unacceptable and not representative of our quality standards. Please know we have strict quality control standards to prevent a situation like yours. However, we are genuinely sorry for failing to show this to you. Thank you for bringing this to our attention; remedial steps within our housekeeping department ... read more
Frequently asked questions about Extended Stay America - Hampton - Coliseum
How is Extended Stay America - Hampton - Coliseum rated?
Extended Stay America - Hampton - Coliseum has a 4.3 star rating with 1,308 reviews.
When is Extended Stay America - Hampton - Coliseum open?
Extended Stay America - Hampton - Coliseum is open now. It will close tomorrow at 12:00 a.m.