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Extended Stay America - Hampton - Coliseum
- Hotels
- Hampton, VA
About this business
Location details
1915 Commerce Dr., Hampton, VA, 23666, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Fast , easy
Business response:
Dear huy, It was a pleasure hosting your visit. We appreciate you mentioning our staff and that you enjoyed your time here. Thank you for your valuable feedback; we hope to serve you again at Extended Stay America the next time you are in the area.Sincerely,Hotel Management
LOVE THE STAFF
I LOVE THE STAFF!!!
Fair
Business response:
Dear Sally, Thank you for choosing us and sharing your recent stay experience. We are glad you had a pleasant stay and enjoyed our location. We would love to welcome you back soon at Extended Stay America. Sincerely,Hotel Management
Comfortable and Clean I was attending a Conference at the Convention Center nearby and didn’t want to pay $300 a night so I looked on hotels.com and found Extended Stay America. I was a tiny bit concerned as I arrived and found a woman yelling and walking around the entrance but then I walked in and met Luth at the desk. They were an absolute gem. They explained everything I needed to know, got me checked in quickly and efficiently, even upgrading my room to a king. Every hotel needs someone like Luth at their front desk. Wh... read more
They said no smoking but clearly people were smoking bc the roomed smelled of smoke. Bathroom NOT in great condition. It’s just a no for me.
Business response:
Dear Kelly, Thank you for sharing your reviews and informing us about the smell issues you encountered. Further, we shall work with our housekeeping team to address the problems you mentioned and ensure they are not repeated. Smoking is never allowed on our hotel premises. Our front desk team is accommodating and available 24/7 to help you. Please allow us another chance to serve you; we hope to earn your trust by providing the outstanding stay you deserve.Sincerely,Hotel Management
I have stayed at one in Waynesboro , NC and this motel can’t compare ! I was surprised to find out there was no ice bucket, coffee pot with amenities for coffee, no cold cups , the TV channels were very difficult to read on the tv in the room due to the color of lettering used to display the channels and the desk clerk was difficult to understand their speech or words. You get what you pay for Minimal amenities .
Business response:
Dear Wanda, We sincerely apologize for the inconvenience you experienced during your stay. Your feedback is important, and we regret falling short of your expectations. We will address the issues you raised, such as the lack of amenities and communication concerns, with our team to improve our services. We appreciate your understanding and hope for the opportunity to provide a more satisfactory experience in the future. Thank you for sharing your concerns. We value your feedback as we work to enhance our guest experience.Sin... read more
Frequently asked questions about Extended Stay America - Hampton - Coliseum
How is Extended Stay America - Hampton - Coliseum rated?
Extended Stay America - Hampton - Coliseum has a 3.6 star rating with 2,149 reviews.
When is Extended Stay America - Hampton - Coliseum open?
Extended Stay America - Hampton - Coliseum is open now. It will close tomorrow at 12:00 a.m.