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Extended Stay America - Hampton - Coliseum
- Hotels
- Hampton, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1915 Commerce Dr., Hampton, VA, 23666, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The old motel need a upgrade
Business response:
Jimmy, thank you for taking the time to share your observations with us. We are sorry for not meeting your expectations and for any inconvenience you experienced here. We have shared your feedback regarding our accommodations with the appropriate individuals for any future upgrades. In the meantime, we will continue to deliver outstanding hospitality to all our guests. We hope to welcome you again whenever your travels bring you this way.Sincerely,Hotel Management
Like: Big room, kitchen area. Disappointed: nothing in the kitchen, no coffee, cheap towels, kleenex, no hairdryer.
I had a fair stay at this lication. My sheets were dirty and the room wasn't clean. Thankfully we only stayed for one night.
Business response:
Joy, thank you for your honest evaluation. We are glad you were pleased with most aspects of your stay. However, we regret not meeting some parts of your visit and apologize for the cleanliness issues you encountered. We will address this with our housekeeping team and take steps to ensure we are more diligent going forward. We hope to have another occasion to meet and even exceed your expectations. Thank you once more for your review. Sincerely, Hotel Management
Comfortable room. Cozy beds. Very friendly and helpful staff.
Business response:
Alexander, thank you for choosing Extended Stay America. We are glad your stay with us was pleasant and that you loved our comfortable beds and the service from our staff. They strive to go above and beyond to welcome and assist all of our guests. It was our pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
Overall excellent! Excellent stay. Clean and orderly. There was some leftover trash from a previous guest, but front desk gave me a $10 credit off my stay. Fantastic!
Had to wait 10-15 minutes for someone to show up to check in. Burns marks in rugs and on counter top in bathroom. Also you have to ask for utensils, cups, plates, cookware as they are not in the room.
Business response:
Myra, thank you for leaving your review regarding your visit. We regret learning that our front desk staff member was not available during your check-in and the inconvenience this caused. We will look into what transpired so this lapse in service is not repeated. We are also sorry for the cleanliness issues you faced in your suite. Please be assured we will address this with our housekeeping team to ensure we are more consistent in our service delivery. We hope you will consider giving us another chance to show you our commi... read more
Frequently asked questions about Extended Stay America - Hampton - Coliseum
How is Extended Stay America - Hampton - Coliseum rated?
Extended Stay America - Hampton - Coliseum has a 4.3 star rating with 1,308 reviews.
When is Extended Stay America - Hampton - Coliseum open?
Extended Stay America - Hampton - Coliseum is open now. It will close tomorrow at 12:00 a.m.