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Extended Stay America - Hampton - Coliseum
- Hotels
- Hampton, VA
About this business
Location details
1915 Commerce Dr., Hampton, VA, 23666, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good
Business response:
Dear Daysi, Thank you for your feedback! We’re glad to hear that you had a good experience during your stay at Extended Stay America. Our team strives to provide excellent service and a comfortable environment for all our guests, and we’re happy that we were able to meet your expectations. We appreciate you taking the time to share your thoughts and look forward to welcoming you back for another enjoyable stay in the future. Sincerely,Hotel Management
The staff were great people. The room was as clean as possible.
I enjoyed my stay, Great service from staff.
Business response:
Dear Cherika, We are delighted that Extended Stay America exceeded your expectations. It is a pleasure to know how much you enjoyed our stay. Our goal is to provide an exceptional stay along with attentive service, and we are glad this was your experience. Please come back to see us again soon.Sincerely,Hotel Management
Meh The hotel is rather old and rundown. The room had a moldy desk chair and the furniture looked very old and abused. The room was a cheap price and you get what you pay for. Also, my kids were grossed out by the drain in the tub, it was all corroded, as well as the bathroom sink. The staff were very friendly and helpful however. We never got the grab and go breakfast. And the elevator was broken, they said for weeks, and we were on the third floor.
Business response:
Dear Guest, We sincerely apologize for the issues you experienced during your recent stay with us. We strive to ensure our guests have an exceptional visit during their travels, and we are disappointed that we did not meet these expectations for you. We understand that no explanation of these issues can change your recent experience. Please know that we will take appropriate measures to address the problem and prevent future occurrences. We are wholly committed to regaining your trust and confidence, knowing that our actions... read more
Great Stay Shonette at the front desk was amazing! Extremely helpful and she even greeted the customers waiting as she tended to me. Very nice, peaceful stay.
Breakfast was more of a snacking bar and the TVs are older but for my first vacation I was wonderful over all
Business response:
Dear Maddi, Thank you for sharing your thoughts about your stay at Extended Stay America. We're delighted to hear you enjoyed your first vacation overall. We appreciate your feedback regarding breakfast options and the TVs, as it helps us identify areas for improvement. We hope to welcome you back for another enjoyable experience in the future!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Hampton - Coliseum
How is Extended Stay America - Hampton - Coliseum rated?
Extended Stay America - Hampton - Coliseum has a 3.6 star rating with 2,149 reviews.
When is Extended Stay America - Hampton - Coliseum open?
Extended Stay America - Hampton - Coliseum is open now. It will close tomorrow at 12:00 a.m.