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Extended Stay America - Houston - Galleria - Uptown
- Hotels
- Houston, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2300 W. Loop S., Houston, TX, 77027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I've always enjoyed Extended Stay. The rooms are very nice and I had no problems with checking in. I will definitely go back.
Business response:
Shonda, we appreciate your loyalty towards Extended Stay America and the wonderful feedback about your experience here. A comfortable room always makes for a great impression, and we are delighted to know you enjoyed the comfort of your room too. We await to serve you at your second home Sincerely, Hotel Management
Uncleanliness room Considering this place is an an upscale place .management is not on it .the room we got was not made up .so we went to tell him.he apologized and switched us out .we got to the new room ..mind u there was food in refrigerator a soda can on table .smoke detector hanging from ceiling .water did not drain from tun the whole 2 days we were there .great bed though ..noisy people with dogs barking all night ..I should have gotten some money off of this trip ...will not be back
Business response:
Dear Randy, Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. Sincerely, Hotel Management
cannot understand question. It is in a different language . The accomdations were alright. The place was alittle run down . There wasnt anyone at the desk when we wanted to check out.
Business response:
Thank you for your review. We are glad you had an overall good stay and liked your comfortable accommodations. However, we are sorry our hotel did not meet your expectations, and for the service issues you encountered. Your feedback will be shared with our front desk team so that they are more diligent going forward. We value your comments and hope to be your hotel of choice whenever you are in the city. Sincerely, Hotel Management
Staff was very helpful and nice. Hotel was clean. Nice area .
Business response:
Heather, thank you for sharing your experience with us. We are so pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, friendly staff, and clean suites. We look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - Galleria - Uptown
How is Extended Stay America - Houston - Galleria - Uptown rated?
Extended Stay America - Houston - Galleria - Uptown has a 4.2 star rating with 1,375 reviews.
When is Extended Stay America - Houston - Galleria - Uptown open?
Extended Stay America - Houston - Galleria - Uptown is open now. It will close tomorrow at 12:00 a.m.