This profile has been claimed by the business owner or representative.
Extended Stay America - Houston - Galleria - Uptown
- Hotels
- Houston, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2300 W. Loop S., Houston, TX, 77027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It smells cigarette smoke every where...and dirty sheets.
Business response:
Thank you for posting a review of your visit. We're sorry for the smoke smell you experienced while you were here and the cleanliness issue you encountered in your room. Kindly note, we're a non-smoking hotel, but on a rare occasion, a guest does not comply. We appreciate you bringing this to our attention so we can address it right away. We have also shared your feedback with our housekeeping team to be more diligent with their efforts moving forward. We hope you will give us a chance to redeem ourselves the next time you a... read more
Convenient location near to galleria mall friendly staffs
Business response:
Thank you for the review of your stay at Extended Stay America. We are glad you liked our friendly staff and found our location conveniently close to the Galleria Mall. We strive daily to please our guests, and your feedback tells us we are meeting those goals. Thank you again, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Front Desk staff very attentive and helpful.. Great location also.
Business response:
Thank you for the review of your stay at Extended Stay America. We are glad you liked our convenient location and friendly front desk staff and had a great stay. We strive daily to please our guests, and your feedback tells us we are meeting those goals. Thank you again, and we look forward to welcoming you back soon. Sincerely, Hotel Management.
Location was good. Room was large and served for three of us. Internet would not work with ny Ipad though. Really nobody available to help with it. Overall it was a nice stay and the price was right
Business response:
Martha, thank you for being our guest at Extended Stay America. We're glad to know our location worked well for you and that you liked your spacious room. However, we're sorry you were unable to connect to the Wi-Fi. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
Bed had a funny smell Bed had a off smell
Business response:
Dashawn, thanks for the feedback. We are sorry for the odor you experienced in your room. We have shared your feedback with our housekeeping team so that they will be more diligent in their work. We hope that you will allow us to prove ourselves and our improvements to you on a future stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - Galleria - Uptown
How is Extended Stay America - Houston - Galleria - Uptown rated?
Extended Stay America - Houston - Galleria - Uptown has a 4.2 star rating with 1,375 reviews.
When is Extended Stay America - Houston - Galleria - Uptown open?
Extended Stay America - Houston - Galleria - Uptown is open now. It will close tomorrow at 12:00 a.m.