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Extended Stay America - Houston - Galleria Westheimer
- Hotels
- Houston, TX
About this business
Location details
4701 Westheimer Rd., Houston, TX, 77027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Buena ubicacion El hotel es demasiado viejo y también todo lo que hay ahí adentro. A veces se puede confundir lo viejo con lo sucio pero no era muy agradable Pésimo Internet
Business response:
Amalia, thank you for being our guest. We are sorry our property was not to your regret for the inconvenience you encountered with the internet connectivity in your guest room, as we know how frustrating this can be. We are working with our service provider to ensure we have the proper connectivity throughout our hotel. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management
En general bien. La cocineta no estaba equipada. La limpieza deficiente.
Business response:
Martin, thank you for your evaluation. Although you had an overall satisfactory stay, we apologize for the cleanliness issue. We will share your comments with our housekeeping team for their review and action. Please know, the kitchenware for your suite is made available at the front office and provided complimentarily. We regret if this was not explained by our associates. We encourage you to try us again in the near future. We are confident you will enjoy a better stay. Sincerely, Hotel Management
Ok
Business response:
Thank you for the generous review. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management
In general it is OK, however the shower had a filtration and half bathroom got wet everytime we were bathing
Frequently asked questions about Extended Stay America - Houston - Galleria Westheimer
How is Extended Stay America - Houston - Galleria Westheimer rated?
Extended Stay America - Houston - Galleria Westheimer has a 3.3 star rating with 2,145 reviews.
When is Extended Stay America - Houston - Galleria Westheimer open?
Extended Stay America - Houston - Galleria Westheimer is open now. It will close tomorrow at 12:00 a.m.