This profile has been claimed by the business owner or representative.
Extended Stay America - Houston - Galleria Westheimer
- Hotels
- Houston, TX
About this business
Extended Stay America Hotel Houston - Galleria - Westheimer is located at 4701 Westheimer Rd, Houston, TX. This location is in the Afton Oaks - River Oaks neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
4701 Westheimer Rd., Houston, TX, 77027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
En general bien. La cocineta no estaba equipada. La limpieza deficiente.
Business response:
Martin, thank you for your evaluation. Although you had an overall satisfactory stay, we apologize for the cleanliness issue. We will share your comments with our housekeeping team for their review and action. Please know, the kitchenware for your suite is made available at the front office and provided complimentarily. We regret if this was not explained by our associates. We encourage you to try us again in the near future. We are confident you will enjoy a better stay. Sincerely, Hotel Management
Ok
Business response:
Thank you for the generous review. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management
In general it is OK, however the shower had a filtration and half bathroom got wet everytime we were bathing
I chose this hotel because it was the only option at the last minute. My experience with Extended Stay is that they are places for people who are temporarily displaced and need housing, or people who are traveling for work. They aren't the most ideal hotels as they are meant for people staying for a week or more. If you are expecting amenities like daily housekeeping this is not the place. If you need a temporary place for 2 weeks or more this would be an option.
Business response:
Thank you for your review and for sharing your feedback with future travelers. We are happy to know you had an overall pleasant stay with us. However, we are sorry for not meeting all of your expectations. We hope to have the chance to welcome you back and earn your highest rating. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - Galleria Westheimer
How is Extended Stay America - Houston - Galleria Westheimer rated?
Extended Stay America - Houston - Galleria Westheimer has a 4.2 star rating with 1,356 reviews.
When is Extended Stay America - Houston - Galleria Westheimer open?
Extended Stay America - Houston - Galleria Westheimer is open now. It will close tomorrow at 12:00 a.m.