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Extended Stay America - Houston - Galleria Westheimer
- Hotels
- Houston, TX
About this business
Location details
4701 Westheimer Rd., Houston, TX, 77027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Parking, location
Business response:
Paul, thank you for posting a review of your stay. We are glad to see from your rating that you had a pleasant stay overall. However, we regret not meeting some your expectations and appreciate you letting us know the things you would change. Everything we do aims to provide our guests with an excellent hotel experience; therefore, we are grateful for the feedback. We hope you will return so we can make it up to you. Sincerely, Hotel Management
Comfortable stay The room & bathroom were very clean.
It was OK
Business response:
Stan, thank you for being our guest at Extended Stay America. We appreciate your positive rating and are glad to know you had a pleasant stay with us. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Highly recommend this Hotel and the staff friendly My stay was great and I stayed 5 weeks, working remotely. The entire staff was extremely nice. Especially Lessie Manuel Denise at the front desk. She always greeted everyone with a smile and gave over 100% to meet everyone needs. She made my stay wonderful. I would highly recommend this Hotel to anyone.
Overnight Last minute overnight trip. Very easy to book on app.
No sleep We were awakened in the middle of the night by an alarm going off. When I opened the door a staff member told me it was alright and was being handled. I never saw the fire department on site. How do you clear that type of emergency without calling the fire department? Not to mention they were at my door that morning asking about check out. Well being we didn't get much sleep we check out a few minutes late! Never again! I need to be comfortable and peaceful when I sleep!
Business response:
Thank you for your comments on the fire alarm during your recent stay. We apologize for disturbing your sleep and hope you understand the necessity of the action we took. Fire alarms are rare occurrences at our hotel, and we hope you will give us another chance to provide you with a wonderful experience and a peaceful, uninterrupted night's sleep! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - Galleria Westheimer
How is Extended Stay America - Houston - Galleria Westheimer rated?
Extended Stay America - Houston - Galleria Westheimer has a 3.3 star rating with 2,145 reviews.
When is Extended Stay America - Houston - Galleria Westheimer open?
Extended Stay America - Houston - Galleria Westheimer is open now. It will close tomorrow at 12:00 a.m.