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Extended Stay America - Houston - Galleria Westheimer
- Hotels
- Houston, TX
About this business
Location details
4701 Westheimer Rd., Houston, TX, 77027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I chose this hotel because it was the only option at the last minute. My experience with Extended Stay is that they are places for people who are temporarily displaced and need housing, or people who are traveling for work. They aren't the most ideal hotels as they are meant for people staying for a week or more. If you are expecting amenities like daily housekeeping this is not the place. If you need a temporary place for 2 weeks or more this would be an option.
Business response:
Thank you for your review and for sharing your feedback with future travelers. We are happy to know you had an overall pleasant stay with us. However, we are sorry for not meeting all of your expectations. We hope to have the chance to welcome you back and earn your highest rating. Sincerely, Hotel Management
No se realizó la limpieza ni un solo dia
Business response:
Thank you for being our guest. Our top priority is our guests' well-being and safety; keeping that in mind, we have adjusted our housekeeping services to suit each guest's requirements. For a future visit, please know that our front desk is always happy to arrange these specifics. We do sincerely apologize if this was not communicated to you upon check-in. We hope you will reconsider and stay with us again the next time you are in the area. Sincerely, Hotel Management
Amazing! It was quite amazing, especially the view and transit at the doorstep, almost! Very friendly and helpful staff!
Business response:
Norma, thank you for being a guest at Extended Stay America and rating your experience so highly. It was a pleasure to know you enjoyed the scenic view and the friendly service provided by our associates. Thank you once again for your kind feedback, and we look forward to serving you again. Sincerely, Hotel Management
There was a smell. Not pleasant at all
Business response:
We apologize for the concerns you experienced on your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns to ensure we are well poised to serve you better during your next stay. Thank you again for your feedback. Sincerely, Hotel Management
Ready for a makeover Hotel is situated conveniently within walking distance to restaurants and shopping. No Business center.
Business response:
It was a pleasure to have you as our guest. We are glad to read you had an overall pleasant visit and that our location was perfect for your needs. However, we are sorry for any inconvenience you had during your stay. We hope to see you again. Sincerely, Hotel Management
Everything in the area is convenient and beautiful
Solo trip All was good.
Business response:
Michelle, thank you for posting a review about your experience at Extended Stay America. We are delighted to read you liked everything we had to offer and that you had a comfortable stay with us. Should your travels bring you back this way, it would be our pleasure to host you again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - Galleria Westheimer
How is Extended Stay America - Houston - Galleria Westheimer rated?
Extended Stay America - Houston - Galleria Westheimer has a 3.3 star rating with 2,145 reviews.
When is Extended Stay America - Houston - Galleria Westheimer open?
Extended Stay America - Houston - Galleria Westheimer is open now. It will close tomorrow at 12:00 a.m.