This profile has been claimed by the business owner or representative.
Extended Stay America - Houston - Galleria Westheimer
- Hotels
- Houston, TX
About this business
Extended Stay America Hotel Houston - Galleria - Westheimer is located at 4701 Westheimer Rd, Houston, TX. This location is in the Afton Oaks - River Oaks neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
4701 Westheimer Rd., Houston, TX, 77027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
best holiday stay in Houston The trip was very amazing
Business response:
Idongesit, thank you for making Extended Stay America a part of your travel plans. We are delighted to know you enjoyed your stay with us, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Problem with A/C. Only slight. One time would not come on.
Business response:
It was a pleasure having you as our guest at Extended Stay America. We are delighted to read you liked our offerings and that had a great stay with us. However, we regret the minor setback. Your feedback is appreciated, and we hope you will come back to see us soon. Sincerely, Hotel Management
No incluye desayuno, sólo es café y pan. Tampoco incluye limpieza.
Business response:
Thank you for your review, and it is nice to know you enjoyed your overall stay with us. However,we aresorry the breakfast offerings were not to your liking. We will make a note of your feedback as we plan any changes to our breakfast offerings. While our housekeeping service is designed for long-term guests, offering minimal intrusion to their home-like stay, we are happy to provide this service to you at a nominal fee. We are pleased you chose our hotel for your visit to our area, and we hope you will stay with us again so... read more
Great location and great price! Was there for medical. I have stayed there several other times. Great location, nice people and clean room, always.
Business response:
Mary, thank you for choosing us for your medical visit. We are pleased you had a great stay at Extended Stay America. We truly appreciate your loyalty to our hotel and value your kind comments regarding our convenient location, friendly staff, and comfortable suites. We look forward to welcoming you back soon! Sincerely, Hotel Management
Rooms were clean, air conditioning and hot water were in good condition, there were no bed bugs or other insects (which I had experience in the other Extended Stay America hotel which I was staying before this property) and staff were polite and friendly.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It is delightful to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Your concerns regarding maintenance will be shared appropriately. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, H... read more
Regresaremos Perfecto
Business response:
Javier, thank you for the perfect review! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Not good Didn’t know I had to get my own clean towels and toilet paper. And the shower was terrible . Hand held with no place to hang the shower head and the faucet leaked
Business response:
Janet, thank you for being our guest. We are sorry for the maintenance issue you had and that you were unhappy with our housekeeping policy. Kindly note, to respect the privacy of our guest's housekeeping service is done once a week. We are happy to offer this service to you at a minimal fee. Also, we have alerted our team about the issues you had, and they are checking and fixing them immediately. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - Galleria Westheimer
How is Extended Stay America - Houston - Galleria Westheimer rated?
Extended Stay America - Houston - Galleria Westheimer has a 4.2 star rating with 1,356 reviews.
When is Extended Stay America - Houston - Galleria Westheimer open?
Extended Stay America - Houston - Galleria Westheimer is open now. It will close tomorrow at 12:00 a.m.