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Extended Stay America - Houston - Galleria Westheimer
- Hotels
- Houston, TX
About this business
Extended Stay America Hotel Houston - Galleria - Westheimer is located at 4701 Westheimer Rd, Houston, TX. This location is in the Afton Oaks - River Oaks neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
4701 Westheimer Rd., Houston, TX, 77027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice location, even nicer price Nice to find something affordable in the galleria area. I had a comfortable stay no complaints.
Friendly and accommodating staff! Very quiet and everything was new!
clean, quiet hotel The hotel was clean, quiet (despite being on a busy street). The bed was comfortable and the hot water was nice and hot. There was a light bulb burnt in one of the wall lamps nearest the bed. The compressor in the refrigerator was loud and kept me awake at first, but once I was asleep it did not bother me.
Business response:
Thank you for taking the time out of your busy schedule to write a review of your recent stay. I am passing on your comments to the staff, knowing that it will serve as an inspiration to our staff to continue their efforts. It is always gratifying to know that our performance was effective and appreciated. I am grateful you took the time to let us know of your satisfaction. However, I apologize that you experienced maintenance issues during your stay, I will have the light bulb replaced. Thank you again for posting your revi... read more
It was very nice, quiet, clean and very nice staff!
Overall good stay. I would stay again. The stay was pleasant but I did not like the fact that the dishes and pots were not already in the room. When we called to ask about them, we had to go down to the front desk to pick them up ourselves. Besides that, everything was nice. There are plenty of restaurants around and easy access to the freeway.
Business response:
I want to thank you for taking the time to post a review of your stay. Please accept our apologies that you were not notified about our policy regarding kitchen equipment. Extended Stay America no longer leaves kitchen equipment in guest rooms for sanitary purposes. Upon check-in, we notify all guests that we have a customizable package of dishes and utensils. Once we notified that our guest requires certain items, it is our responsibility to deliver them to your room. I apologize that you can to come and collect the dishes ... read more
All was great, including locating and returning a lost item.
Alright duck off spot Smoke everywhere
Business response:
I appreciate you taking the time to write a review of your experience with us. I am disappointed we failed to give you the fine accommodations and consideration we strive for with all our guests. I sincerely apologize that you experienced smoke issues during your stay. Our hotel is 100% smoke free though occasionally a guest will not follow our hotel policy. These guests are charged a smoking fee of $250. In response to your feedback I will be meeting with our housekeeping staff and going over eliminating smoke odors. We con... read more
Frequently asked questions about Extended Stay America - Houston - Galleria Westheimer
How is Extended Stay America - Houston - Galleria Westheimer rated?
Extended Stay America - Houston - Galleria Westheimer has a 4.2 star rating with 1,356 reviews.
When is Extended Stay America - Houston - Galleria Westheimer open?
Extended Stay America - Houston - Galleria Westheimer is open now. It will close tomorrow at 12:00 a.m.