Extended Stay America - Houston - Galleria Westheimer

Nia 

on Expedia

8 years ago

Satisfied Checking in and out was very easy! Room was clean and hotel was quiet overall. No disturbances. The only downside was the shower drain was a little clogged. I would definitely stay again. I'm satisfied with what I paid for. 

SA 

on Expedia

9 years ago

Nice hotel for the price The hotel is located right off a main thoroughfare. It has ample parking spaces which are well-lit at night. I just had a couple of things to say on the negative side: When I arrived at the hotel, there was no one at the desk and another guest told me he had been there for quite sometime waiting for someone to help him. After about ten minutes the man we needed appeared from the room behind the counter. Another down side to the hotel is that there are no eating facilities right by the hotel. There is... read more

brittany 

on Expedia

9 years ago

I did not like that they didn't offer late check out and I was charged twice for my room. 

Anonymous 

on Expedia

9 years ago

What does that matter Once I got into a clean room everything was fine. The very first room I entered the soap was open, toilet didn't flush and over flowed, there was a female toiletry in the trash can. Upon discovering these things I was given another room but was asked "when did you see these things". What does that matter? 

Catherine 

on Expedia

9 years ago

Almost there. The chairs in the room were very dirty, stains and marks all over the seat. I did not want to sit in them! Particle board coming apart on the dresser. Room smelled of old smoke. Location great, hotel service great. 

Royce 

on Expedia

9 years ago

it was good 

Anonymous 

on Expedia

9 years ago

Good hotel! Good Facilities, very convenient location. Excelent service from the staff. Recommended improve the Breakfast.