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Extended Stay America - Houston - Galleria Westheimer
- Hotels
- Houston, TX
About this business
Extended Stay America Hotel Houston - Galleria - Westheimer is located at 4701 Westheimer Rd, Houston, TX. This location is in the Afton Oaks - River Oaks neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
4701 Westheimer Rd., Houston, TX, 77027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
where was the staff at 11pm!? no one was on desk at 11pm when we arrived and had to wait 20 minutes before a man who was sleeping behind the room to call someone to come to help us. that was strange!
ok for the price Book at the same day. Cheapest in neighborhood but over $200. No breakfast. No reasonable restaurant around.
Business response:
Thank you for your comments regarding your recent stay. Please accept my apology that our grab-and-go breakfast was not to your satisfaction. In response to your feedback, we will continue to strive to provide each guest with a clean and comfortable room with great customer service. The staff and I appreciate your comments, as it will only help us to improve. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in the future.
ok place One night for business It was cheapest at the time in neighborhood But still cost more than $200
Business response:
Thank you for your comments regarding the guest service and accommodations at our hotel. Please accept my apology for any inconvenience you experienced. I am disappointed we failed to give you the fine accommodations and consideration we strive for with all our guests – the type of service we pride ourselves in. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience the next time you're in town.
Unhappy customer My stay was fine, I'm a little disappointed that for a full time traveler that they took advantage of week in and week out customers to gouge every one due to a special event coming to town for 2 weeks, tripled the rate :(
Strong cigarette smell in room The front desk staff was very friendly. Unfortunately, the non-smoking room I stayed in smelled strongly of smoke. I reported this to the front desk and they were apologetic but did not discount my stay.
Great for what it is There is not additions at the hotel such as pool, bar, dining, but knew that coming in. It had a comfortable bed, was clean and had a kitchen. Win all around.
Business response:
Thank you for taking the time out of your busy schedule to write a review of your stay and giving us such complimentary feedback. I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. It is always gratifying to know that our performance was effective and appreciated. I am grateful you took the time to let us know of your satisfaction. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the f... read more
short stay good time. nice, convenient location.
Frequently asked questions about Extended Stay America - Houston - Galleria Westheimer
How is Extended Stay America - Houston - Galleria Westheimer rated?
Extended Stay America - Houston - Galleria Westheimer has a 4.2 star rating with 1,356 reviews.
When is Extended Stay America - Houston - Galleria Westheimer open?
Extended Stay America - Houston - Galleria Westheimer is open now. It will close tomorrow at 12:00 a.m.