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Extended Stay America - Houston - Katy Freeway - Energy Corridor
- Hotels
- Houston, TX
About this business
Location details
15385 Katy Fwy., Houston, TX, 77094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good but had an odor I stayed for 1 week, the room was good with the exception of the odor of old fried food that permeated all of my clothing. Room was good for the price I paid and I would stay again but with a scented candle or room freshener.
Mixed results to scary security issue on the third night of our stay, the room door started acting up. difficulty getting into the room, as our key-card did not "take". When we finally got the door to open, IT WOULD NOT LOCK. Front desk clerk was completely useless. The hotel was full, so she could not offer another room, but she was unwilling to call a maintenance person or locksmith. Basically, we could not leave our room. The MORNING clerk on front desk did all the right things: saw for herself (the problem), got a mainte... read more
Muy buena alternativa Falta algo de información por parte de los funcionarios con respecto a los servicios en la zona como oficinas postales, comercio y restaurantes cercanos, o del servicio de transporte al aeropuerto. El hotel no provee de este servicio y no dan alternativas ni información de empresas como Super Shuttle. El transporte en taxi puede ser de USD $100 hasta el aeropuerto Geoge Bush. Lastima que no existe personal bilingüe, para ayuda al hispano parlante. Para los que esperan servicio a la habitación, arreglo d... read more
rate and location is reasonable This hotel has just reasonable price and location.
It was all right.
A hotel as last resort When I got into my room, the rug was so filthy, congested with a dense smell. It wasn't pleasant at all.
Business response:
Thank you for taking the time to write a review of your stay. I am so disappointed that the carpet was filthy. Please accept my apology. As this hotel’s manager, I can assure you that I am having the carpet cleaned to ensure your experience is not repeated. I am grateful for the feedback you provided so we are able to continually improve our hotel. We hope we have the opportunity to see you again in the future.
Frequently asked questions about Extended Stay America - Houston - Katy Freeway - Energy Corridor
How is Extended Stay America - Houston - Katy Freeway - Energy Corridor rated?
Extended Stay America - Houston - Katy Freeway - Energy Corridor has a 2.9 star rating with 1,995 reviews.
When is Extended Stay America - Houston - Katy Freeway - Energy Corridor open?
Extended Stay America - Houston - Katy Freeway - Energy Corridor is open now. It will close tomorrow at 12:00 a.m.