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Extended Stay America - Houston - Katy Freeway - Energy Corridor
- Hotels
- Houston, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
15385 Katy Fwy., Houston, TX, 77094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Always stay for a small getaway I really like this place cause of the price of the hotel and the location. Never had any problems when I stay.
Not good Room was not great. Tv was uneven and floor seemed to b uneven. Was not happy r convertible.
Business response:
Ken - I appreciate you bringing your experience to our attention. Please accept our most sincere apologies for the quality of the room. To ensure that a situation like yours doesn't happen again, my team is being retrained on room cleanliness. Your feedback is very important to us, so thank you for sharing. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
Just Right. The extended stay America off of Highway six was pleasurable, to have everything you need in your room and the maintenance and everything was fine the power did go out a couple of times but as far as the price and the location and what comes in the rooms I was deeply satisfied.
Centralized location Small but perfect sized hotel that met our travel needs. Clean, comfortable, and friendly, helpful staff. Was worried at first that traffic sounds from the freeway might be disruptive, but they actually lulled me to sleep.
A hotel as last resort When I got into my room, the rug was so filthy, congested with a dense smell. It wasn't pleasant at all.
Business response:
Thank you for taking the time to write a review of your stay. I am so disappointed that the carpet was filthy. Please accept my apology. As this hotel’s manager, I can assure you that I am having the carpet cleaned to ensure your experience is not repeated. I am grateful for the feedback you provided so we are able to continually improve our hotel. We hope we have the opportunity to see you again in the future.
Frequently asked questions about Extended Stay America - Houston - Katy Freeway - Energy Corridor
How is Extended Stay America - Houston - Katy Freeway - Energy Corridor rated?
Extended Stay America - Houston - Katy Freeway - Energy Corridor has a 4.2 star rating with 1,020 reviews.
When is Extended Stay America - Houston - Katy Freeway - Energy Corridor open?
Extended Stay America - Houston - Katy Freeway - Energy Corridor is open now. It will close tomorrow at 12:00 a.m.