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Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
- Hotels
- Houston, TX
About this business
Location details
2330 Southwest Fwy., Houston, TX, 77098, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Breakfast is only coffee and muffins
Business response:
Dear Rafael, Thank you for sharing your feedback with us. It is nice to know you had a pleasant time here. However, we are sorry that certain aspects of your stay fell short of expectations. It is sad that the breakfast choices didn’t meet your standards. We strive to provide various options that cater to our guests, and your input is shared with our team as we work to improve this experience. We appreciate your feedback as it helps us grow and improve. Please return whenever you are in the area again.Sincerely,Hotel Managem... read more
Not just a best choice.
Business response:
Dear Zion, Thank you for sharing your experience with us. We are glad to know you had a satisfactory stay. However, we apologize for the inconvenience caused. Please let us know the areas where we need to improve. Our team will ensure we make changes to prevent it from impacting future guests. We are committed to enhancing our guest experience and hope to welcome you back for a more seamless stay.Sincerely,Hotel Management
The property is somewhat dated and could benefit from more upkeep, but the staff is friendly and welcoming, and the area feels safe. Given the reasonable price, I feel this hotel offers good value overall.
Business response:
Dear Yuki, Thank you for being our guest. Please accept our apologies for any discomfort caused. We have taken note of your observations regarding the need to update and renovate, and we are currently having the same conversation with our brand leaders. In the meantime, our staff is committed to keeping our property clean, fresh, and up-to-date throughout our hotel. On the positive side, it is nice to know you were pleased with the friendly staff and decent price and had a pleasant stay. Thank you again for sharing your sinc... read more
Good first impression! Comfortable and spacious! I actually have never stayed at one so it was as good first time. Concierge people were nice as well!
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
How is Extended Stay America - Houston - Med. Ctr. - Greenway Plaza rated?
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza has a 3.4 star rating with 2,706 reviews.
When is Extended Stay America - Houston - Med. Ctr. - Greenway Plaza open?
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza is open now. It will close tomorrow at 12:00 a.m.