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Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
- Hotels
- Houston, TX
About this business
Extended Stay America Hotel Houston - Greenway Plaza is located at 2330 Southwest Fwy, Houston, TX. This location is in the Greenway - Upper Kirby neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
2330 Southwest Fwy., Houston, TX, 77098, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Houston Weekend Excellent location at reasonable price.
Mattress squeezes.
Business response:
Dear YEOU, Thank you for the excellent feedback about our hotel. We are delighted to know how much you loved our comfortable beds. We appreciate your business and hope you will choose the Extended Stay America on your next visit to the City. Sincerely,Hotel Management
I like the convenience of the property but it appeared neglected. It is an old property which with a little attention could present better.
Needs improvement with cleanliness I've stayed here a few years ago for a few days and I loved it, so I booked it again recently. Big difference. I'm not sure what happened, but the cleanliness has really gone down. The carpet floors in the hallway are dirty and within the first few hours of being there, I saw a roach in the kitchen crawling on the countertop. Not good ESA. They need to go through the kitchen and thoroughly clean under the sink by the trash cans, disinfect, and exterminate. The people were very nice, but the... read more
Business response:
Dear Guest, We appreciate your return visit to our hotel and are genuinely sorry to learn that your recent experience did not meet the cleanliness standards you expected based on your previous stay. Please know that we take our property's cleanliness and pest control very seriously and do our best to prevent insects' entrance into our suites. However, we understand your concern and will arrange for a professional inspection and treatment of your room as a precautionary measure. We have notified our concerned teams, and remed... read more
Close to Toyota Center and staff was great! Would stay here again
Business response:
Dear Erika, Thank you for the great review. We loved knowing how pleased you were with our location and appreciated the easy access to the Toyota Center. We are committed to delivering exceptional service to each guest, so we are thrilled to read your positive comments about our staff and their excellent hospitality. Thank you for choosing to stay with us during your travels at Extended Stay America, and we hope to have the pleasure of welcoming you back soon when you revisit the area.Sincerely,Hotel Management
Location
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
How is Extended Stay America - Houston - Med. Ctr. - Greenway Plaza rated?
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza has a 4.2 star rating with 1,591 reviews.
When is Extended Stay America - Houston - Med. Ctr. - Greenway Plaza open?
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza is open now. It will close tomorrow at 12:00 a.m.