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Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
- Hotels
- Houston, TX
About this business
Extended Stay America Hotel Houston - Greenway Plaza is located at 2330 Southwest Fwy, Houston, TX. This location is in the Greenway - Upper Kirby neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
2330 Southwest Fwy., Houston, TX, 77098, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I like it was not too expensive and have many food places nearby on walking distance. I don't like that room has some kind of smell there wasn't any dishes and utensils also Iron board has some kind of wet spot on it on two places I tried not to put my cloths on that area and in breakfast only they have coffee, tea, Oatmeal and granola bars.
Business response:
Dear Fazal, We appreciate your positive feedback about our affordable rates and convenient location near dining options. We understand your concerns about the room's smell, lack of dishes and utensils, and the condition of the iron board. We'll address these issues to enhance our guests' experience. Regarding breakfast, we'll consider expanding our offerings. We regret the roach sighting; your understanding of the circumstances is appreciated. Your valuable input helps us improve, and we hope to provide an even better stay d... read more
Staff was very friendly. Hotel pet friendly..
No water pressure The place was clean, staff kind of friendly; they promised beakfast, but there was only coffee, and no water pressure on the shower...
Business response:
Dear RAFAEL, We appreciate your feedback on your recent stay. We're pleased you found the place clean and our staff kind. However, we apologize for the issue with the water pressure in the shower and the breakfast experience. Your comments will help us improve our services, and we'll address these concerns to ensure a more comfortable experience for our guests in the future. Thank you for sharing your thoughts, and we hope you choose to stay with us again for an improved experience. Your comfort is important to us.Sincerely,... read more
I love the stay overall. The only thing I didn’t like is that there is NO pool, NO ice machine, my microwave was pretty nasty….. & some guests were propping the door open so others can come in. HIGHLY UNSAFE! Other than the minor things, the stay was very good! Many good options.
Business response:
Dear Jaylan, Thank you for including Extended Stay America in your travel plans and sharing your review with fellow travelers. We are delighted to read that your overall experience was pleasant; however, we apologize for the inconvenience caused by the mentioned issues. It is always lovely to receive positive remarks from our guests, but we are also grateful to learn from comments like yours. Your feedback is invaluable to us as it highlights where we need to refocus our efforts, and we assure you we will. It was a pleasure ... read more
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JTS
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
How is Extended Stay America - Houston - Med. Ctr. - Greenway Plaza rated?
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza has a 4.2 star rating with 1,591 reviews.
When is Extended Stay America - Houston - Med. Ctr. - Greenway Plaza open?
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza is open now. It will close tomorrow at 12:00 a.m.