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Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
- Hotels
- Houston, TX
About this business
Extended Stay America Hotel Houston - Greenway Plaza is located at 2330 Southwest Fwy, Houston, TX. This location is in the Greenway - Upper Kirby neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
2330 Southwest Fwy., Houston, TX, 77098, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This hotel was very clean, friendly staff, located very close to downtown & great rates! However, they did not have some of the accommodations most hotels have, such as: shampoo & conditioner, blow dryer & an ice machine. My stay here was very pleasant though, & I would definitely stay there again!
Business response:
Ali, thank you for being our guest at Extended Stay America. It’s a pleasure to know you found our location ideal for your needs and were impressed with our courteous associates. Also, please know toiletries are available at the front desk and are complimentary. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
I need my morning cup o'joe!!!! Clean and comfortable.. Just don't count t on the grab n go breakfast variety. I had No coffee on Sunday ....well, no creamer of any type available. Three muffins n two baskets of trail bars was it No oatmeal all weekend... I mean seriously! Can't make myself a cup of coffee because there's no creamer????
Business response:
Kathleen, thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed your clean and comfortable accommodation. However, we are sorry you were unhappy with our grab-and-go breakfast. Your feedback will be shared with our Brand Leaders to determine new breakfast offerings. We appreciate your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Jose, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Nice hotel. However, public transport is not available. You have to have either your own vehicle to travel in the city or call a taxi.
Business response:
Nadeem, it was a pleasure having you as our guest at Extended Stay America. We are delighted to read you had a great stay with us and that our offerings were to your satisfaction. However, we regret the issue you had with public transportation. Thank you for the review, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Kevin, thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Staff was welcoming, room kept clean and tidy and would definitely recommend to anyone staying in city limits of Houston
Business response:
Thank you for choosing Extended Stay America and sharing your review with us. We are thrilled to read you were impressed with the service of our courteous staff and had a relaxing stay in your well-appointed room. Thanks once more for the recommendation, and we look forward to serving you on a future date. Sincerely, Hotel Management
JUST STAY HERE Easy check in and very friendly service. Abraham the manager was a great host and greeted not only me by name, but every other guest that came they the door while I was present. He showed the same generosity to everyone.
Business response:
Johnny, thank you for staying at Extended Stay America. We are delighted to know you had a great stay and our associates made it for a memorable one. Thank you for your review, and we cannot wait to see you here again soon. Sincerely, Hotel Management
It got the job done, but was not in the safest area, there were homeless people camped outside the lobby doors. The window of our room was cracked open, but we didn’t notice until the morning we checked out.
Business response:
We appreciate you choosing our hotel and for providing your review. Although you were satisfied with our service and facilities, we apologize as we couldn't hit the mark of your expectations for a perfect visit. Your feedback for the window has been shared with the maintenance team for review and action. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Business response:
Randall, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
How is Extended Stay America - Houston - Med. Ctr. - Greenway Plaza rated?
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza has a 4.2 star rating with 1,725 reviews.
When is Extended Stay America - Houston - Med. Ctr. - Greenway Plaza open?
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza is open now. It will close tomorrow at 12:00 a.m.