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Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
- Hotels
- Houston, TX
About this business
Extended Stay America Hotel Houston - Greenway Plaza is located at 2330 Southwest Fwy, Houston, TX. This location is in the Greenway - Upper Kirby neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
2330 Southwest Fwy., Houston, TX, 77098, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Julie, thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Decent We stayed here to be close to MD Anderson and it was a decent place especially for the price. The only issue was trying to get clean towels. It took multiple requests to finally get help.
Business response:
David, thank you for being our guest at Extended Stay America. We're glad to know our location was convenient for you and that you were impressed with our affordable rates. However, we're sorry for the service issues you encountered while you were here. Please be assured that we have discussed your feedback with our team, to be more diligent with our efforts moving forward. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
The room was spacious. the kitchen could use remodeling as it was dated and had an odor. Carpet felt funny. New lamps. Bathroom was clean.
Business response:
Thank you for being our guest. We're glad to know you liked your comfortable room and that overall you had a pleasant time with us. However, we're sorry for the cleanliness and odor issues you encountered while you were here. We assure you that we have shared your feedback with our housekeeping them, and we’re working with them in order to be more diligent with our efforts moving forward. We hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Very Pleasant Stay Great stay,great staff and very clean and comfortable room.
Business response:
Johnny, thank you for choosing Extended Stay America and sharing your review with us. We are thrilled to read you were impressed with the service of our courteous staff and had a relaxing stay in your well-appointed room. Thanks once more for the comments, and we look forward to serving you on a future date. Sincerely, Hotel Management
Business response:
Jermika, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
everything went well even got to enter the room about 40 minute before the check in time
Business response:
Thank you for choosing Extended Stay America and for the wonderful feedback. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
this is the 2nd time we have stayed in this hotel and both times we had trouble with the TV. Staff remedied problems on both stays but we were a little put out.
Business response:
Thank you for returning back to Extended Stay America. We are pleased to know you had a pleasant time with us. Rest assured we have shared your feedback with the appropriate team to fix the issue. Thank you again, and we hope to see you soon. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Very nice hotel that was located near Dowtown Houston, which made it easy access to the museum district as well as Minute Maid Park and the Toyota Center. Staff was friendly and room service didnt bother you unless you asked.
Business response:
Mattie, thank you or being our guest at Extended Stay America. It’s a pleasure to know you enjoyed our ideal location and were impressed with our courteous associates. We appreciate your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
How is Extended Stay America - Houston - Med. Ctr. - Greenway Plaza rated?
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza has a 4.2 star rating with 1,725 reviews.
When is Extended Stay America - Houston - Med. Ctr. - Greenway Plaza open?
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza is open now. It will close tomorrow at 12:00 a.m.