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Extended Stay America Hotel Houston - Greenway Plaza is located at 2330 Southwest Fwy, Houston, TX. This location is in the Greenway - Upper Kirby neighborhood. This business specializes in Hotels & Motels and Other Lodging.
2330 Southwest Fwy., Houston, TX, 77098, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Business response:
Carissa, thanks for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Staff was nice and helpful. Rooms could use updating and you cannot see the sign from he streets
Business response:
Thank you for choosing Extended Stay America. It’s a pleasure to know you were impressed by the service provided by our courteous associates. We have taken a note of your feedback as it helps us to improve our future guests’ experiences. On behalf of everyone here, we invite you all to revisit us. Sincerely, Hotel Management
We just needed a bed & bath for the night and this place met those needs. It is an older facility, but they obviously do what they can to keep it up. For the price, this place was worth it.
Business response:
Jeff, thank you for choosing Extended Stay America for your overnight stay. We are happy to know we met your expectations at a good value. It was a pleasure to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Close to good stuff in the area, fairly no frills Pretty no frills, they don't even have an ice machine. Check in was easy enough, but there's one elevator and three floors, and we got the third floor down the hall, of course. The room is fine, not much of a view in this location, as it's surrounded by concrete freeways and a storage facility. Our fridge has water in it, not sure if it was leaking or just not cleaned out. We needed extra pillows, and when I went down to ask for those (and cups, none in the room), the front d... read more
Business response:
Mark, thank you for your review. Although we're glad to know you were pleased with our location, we apologize for the difficulties you experiencedduring your stay with us. Please be assured that we have discussed your feedback with the concerned teams, and we're taking necessary action to prevent such situations from happening again. Also, knowall our rooms have a full-size refrigerator which has ice trays in it for our guests’ convenience. Therefore, we do not have the ice machine on our property. Wehope you will consider a... read more
Nice hotel. About 10 minutes away from NRG stadium. Seconds away from Wells Fargo. about 10 minutes away from Wal-Mart. Lots of restaurants close by.
Business response:
Thank you for the nice review. We are pleased everything went well for you during your visit and that our location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
Business response:
Thank you for your visit. We are glad to see you had an overall good stay but apologize for failing to meet some of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
keshia, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Fast check in and easy check out. Staff answered all my questions.
Business response:
Michael, thank you for choosing Extended Stay America. We are glad to know you were impressed with the great service delivered by our associates and that you had a great time with us. It was a pleasure to have you here, and we cannot wait for your return visit. Sincerely, Hotel Management
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza has a 4.2 star rating with 1,591 reviews.
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza is open now. It will close tomorrow at 12:00 a.m.