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Extended Stay America - Houston - NASA - Johnson Space Center
- Hotels
- Houston, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
1410 NASA Rd. 1, Houston, TX, 77058, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The older lady during the night shift has a bit of a BRIEF and borderline rude approach of handling questions and concerns but overall the place is nice, quiet, quaint, and cozy. Thanks guys.
Business response:
Dear Steven,We're glad that you enjoyed the peaceful and cozy atmosphere of our property. However, we sincerely apologize if the interaction with our team members during the night shift did not meet your expectations. We always aim for professionalism and courtesy, and we truly appreciate you bringing this to our attention. We will work to improve the guest experience. Reviews such as yours are invaluable to our hotel as we continuously strive to improve our guest experience. Thank you again, and we look forward to welcoming... read more
I liked how the staff were very helpful and friendly, they would explain everything, but sometimes the hotel just felt unsafe in the area, the people would stare outside, but maybe that’s just a coincidence. Everything else was good, would say it’s decent.
The toilet wouldn’t flush.
Business response:
Dear Mary,We’re sorry you encountered a problem with the restroom during your stay. A fully operational bathroom is important, and we regret any inconvenience this has caused. Thank you for letting us know so we can address this with our team to ensure better experiences moving forward. Thank you for your feedback. We hope you will give us another chance to demonstrate the excellent service you should have experienced on this visit.Sincerely,Hotel Management
Satisfecho Muy bien la verdad muy fácil el proceso comodid limpieza solo talvez tener personal en español en todo momento
Frequently asked questions about Extended Stay America - Houston - NASA - Johnson Space Center
How is Extended Stay America - Houston - NASA - Johnson Space Center rated?
Extended Stay America - Houston - NASA - Johnson Space Center has a 4.3 star rating with 2,543 reviews.
When is Extended Stay America - Houston - NASA - Johnson Space Center open?
Extended Stay America - Houston - NASA - Johnson Space Center is open now. It will close tomorrow at 12:00 a.m.