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Extended Stay America - Houston - NASA - Johnson Space Center
- Hotels
- Houston, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
1410 NASA Rd. 1, Houston, TX, 77058, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Check First A/C did not work right.It had a mind of its own .Same as toilet .It would work find sometimes and sometimes it wouldn't work
Business response:
Dear Ray,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay. We understand how frustrating it can be when basic amenities don't function properly. This will be addressed to our team immediately to fix the issue and take the necessary steps to prevent a similar situation in the future. Reviews such as yours are invaluable to our hotel as we continuously strive to improve our guest experience. Thank you again, and we look forward to welcoming you back.Sincerely,Hote... read more
Clean Friendly atmosphere, clean rooms , hot water & free washer n dryers
Business response:
Dear Brittney, Thank you for your kind words. We’re thrilled to hear that you enjoyed our friendly atmosphere, clean rooms, hot water, and the convenience of our free washers and dryers. Your positive feedback is greatly appreciated and motivates us to continue providing excellent service. We look forward to welcoming you back to Extended Stay America for another enjoyable stay. Sincerely,Hotel Management
Space city Upon arrival the room was clean but however there was a mold wet smell that just was unbearable. We did report the issue which we was then moved to another room which unfortunately had the same smell , icebox had a loud noise all night long . The location is perfect but the rooms need to be remolded and carpet professionally cleaned , & windows cleaned as well .
Business response:
Dear David,Thank you for taking the time to share feedback about our hotel. We sincerely apologize for the issues you experienced despite our efforts to resolve them by moving you to another room. We understand how frustrating this must have been for you. Please know that we take all these concerns seriously and will promptly address them with our team. We are committed to prioritizing the comfort and satisfaction of our guests above all else. Therefore, we hope you will revisit us so we can show you the experience you deser... read more
Frequently asked questions about Extended Stay America - Houston - NASA - Johnson Space Center
How is Extended Stay America - Houston - NASA - Johnson Space Center rated?
Extended Stay America - Houston - NASA - Johnson Space Center has a 4.3 star rating with 1,604 reviews.
When is Extended Stay America - Houston - NASA - Johnson Space Center open?
Extended Stay America - Houston - NASA - Johnson Space Center is open now. It will close tomorrow at 12:00 a.m.