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Extended Stay America - Houston - NASA - Johnson Space Center
- Hotels
- Houston, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
1410 NASA Rd. 1, Houston, TX, 77058, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It's said to be no smoking. You can smell that people smoke inside the room and the management seems to be obvious about it or just totally ignore it. You can clean the room and the area but you cant hide the smell of a smoke ot sticks on the wall and carpet.
Business response:
Dear Jeffrey,Thank you for being our guest and for the valued feedback. We are so sorry for the issues you had during your time with us. We have strict policies prohibiting smoking in some areas; therefore, we appreciate you bringing this to our attention so we can address it appropriately. It was a pleasure to have you as our guest, and we hope to have you back for the seamless stay you deserve.Sincerely,Hotel Management
Room was very clean, friendly staff, easy check in & check out.
Business response:
Dear Danielle, We appreciate your fantastic review of Extended Stay America and for being our valued guest. We are delighted that you found our check-in service seamless and enjoyable. It is our pleasure to ensure a hassle-free and welcoming start to your stay. It is a delight knowing you found our guest suite clean and comfortable. Our housekeeping team does a great job in caring for our suite. We will enjoy sharing your kind remarks with our team for their thoughtful and friendly hospitality. Thank you for giving us the op... read more
OK overall but nothing spectacular It was OK. It was comfortable but didn't have a pool, no cutlery in the kitchen so it didn't do us much good (I think we had to pay extra for that), and it was so old there weren't even any USB outlets for our chargers. It was comfortable and quiet, but that's about it.
Business response:
Dear Rachel, We genuinely appreciate your compliment; thank you! A fresh, clean hotel is one of the cornerstones of a memorable stay, and we're glad you think so. However, we are sorry our fully equipped kitchen did not meet your expectations regarding the requested item. We will look into this further and have shared your comments appropriately, and we hope you give us another chance when you return to our area. We would appreciate the opportunity to provide you with the flawless stay you deserve! Sincerely,Hotel Management
very much ok The number one advantage of this hotel is its close distance to NASA Lyndon B. Johnson Space Center. One only needs to cross the street and the (huge) parking lot and you're there at the main entrance, a 12 minutes walk. The hotel itself is nothing special but clean and functional and certainly wortth its reliable price.
咖啡機, 吹風機和盤子等可以到櫃台借用.
Business response:
Dear Li-Hsiang, We're delighted you found our services convenient at Extended Stay America! We keep all the amenities needed at the front desk for our guests' convenience, including coffee machines, hairdryers, and plates for borrowing. Enhancing our guests' experience is our priority, and we appreciate your feedback. We look forward to welcoming you back soon for another enjoyable stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Houston - NASA - Johnson Space Center
How is Extended Stay America - Houston - NASA - Johnson Space Center rated?
Extended Stay America - Houston - NASA - Johnson Space Center has a 4.3 star rating with 1,604 reviews.
When is Extended Stay America - Houston - NASA - Johnson Space Center open?
Extended Stay America - Houston - NASA - Johnson Space Center is open now. It will close tomorrow at 12:00 a.m.