This profile has been claimed by the business owner or representative.
Extended Stay America - Houston - NASA - Johnson Space Center
- Hotels
- Houston, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
1410 NASA Rd. 1, Houston, TX, 77058, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Doesn’t really matter nothing will be done to change anything about the stay.
Business response:
Dear Allison, Thank you for choosing us. We are glad that you had a pleasant stay. However, we are sorry if we missed something in making a perfect visit. Please share your feedback on where we need to improve, and we will love to prove our excellent hospitality on your next holiday with us.SincerelyHotel Management
It’s been a week almost two weeks and I love it here. I have to leave soon but I don’t want to.
Business response:
Dear Perfk9, Thank you for choosing Extended Stay America. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. Thank you again for taking the time to write about your stay. We look forward to your return visit.Sincerely,Hotel Management
The room is decent enough to stay. However the staff is very unfriendly. She let us borrow coffee maker however it was very dirty. Breakfast included is very limited. You only have an option of small muffin, instant oatmeal. Very true to breakfast to go. You have to make your own hot water for your hot choco. I will not be back unless I don't have a choice!
Business response:
Dear Honelle, Thank you for evaluating your recent stay with us. Our goal is to provide a clean environment, excellent service, and an exceptional experience for our guests, so we apologize this was not your experience. We have shared your concerns with the management team, and we are following up to determine where we went wrong and how we can enhance our service to our guests. We appreciate your constructive feedback and hope to have a future opportunity to restore your confidence in us.Sincerely,Hotel Management
It’s good utilitarian hotel but pretty basic. Refrigerator didn’t work and no supplies in the kitchen unless you asked. I was only there for one night so it was fine for me.
Business response:
Dear Rebecca, Thank you for taking the time to review your experience with us. We are glad you enjoyed most of your stay; however, we apologize for your inconvenience due to the refrigerator's temporary issue. Furthermore, we apologize for failing to share information about our amenities with you during check-in. We keep the dishware and other in-room amenities at our front desk to ensure cleanliness for every guest. We have noted your concerns and will reiterate to our front desk team the importance of communicating our ser... read more
I like the big refrigerator.
Frequently asked questions about Extended Stay America - Houston - NASA - Johnson Space Center
How is Extended Stay America - Houston - NASA - Johnson Space Center rated?
Extended Stay America - Houston - NASA - Johnson Space Center has a 4.3 star rating with 2,545 reviews.
When is Extended Stay America - Houston - NASA - Johnson Space Center open?
Extended Stay America - Houston - NASA - Johnson Space Center is open now. It will close tomorrow at 12:00 a.m.