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Extended Stay America - Houston - NASA - Johnson Space Center
- Hotels
- Houston, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
1410 NASA Rd. 1, Houston, TX, 77058, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Pet odors The room had an odor of cat urine. I know this is a hotel that allows pets, but the pet odors should be taken care of with proper cleaning and disinfecting. It was hard to sleep with the odor.
Business response:
Christopher, we want to thank you for the comments you provided about your experience at our property and apologize for what was an unsatisfactory visit. We work hard to provide the best and cleanest environment for all of our guests. This involves deep cleaning our rooms after our 4-legged guests stay or a long term guest stays so the suites will be spotless for our guests. We will revisit our deep cleaning program to see where we can make improvements, so future guests are not similarly impacted. Thank you for your feedbac... read more
Wonderful experience very comfortable
Business response:
Thank you so much for the review of Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management
The breakfast was minimal, and while the room was clean, the water in the sinks and drain were extremely slow. Also the shower head was so crusted there was little pressure.
Business response:
Thank you for your review. Although you liked your refreshing suite, we are sorry for the issues you had in your bathroom. Your concerns will be shared with the appropriate team for review and action. Also, we will share your valuable comments regarding our grab-and-go breakfast with our Brand Leaders so that they can make necessary changes. We hope to have another opportunity to welcome you back soon for a better experience. Sincerely, Hotel Management
Clean and well kept. Could see car from room. Be warned either they or Expedia alow themselves to overbook. I overheard a couple get turned away. They had confirmation of a room and were told that Expedia books rooms even though the hotel is already booked full.
Business response:
Richard, thank you for choosing Extended Stay America. We are glad you liked our refreshing property and had a satisfactory stay. We value your feedback and look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - NASA - Johnson Space Center
How is Extended Stay America - Houston - NASA - Johnson Space Center rated?
Extended Stay America - Houston - NASA - Johnson Space Center has a 4.3 star rating with 1,605 reviews.
When is Extended Stay America - Houston - NASA - Johnson Space Center open?
Extended Stay America - Houston - NASA - Johnson Space Center is open now. It will close tomorrow at 12:00 a.m.