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Extended Stay America - Houston - NASA - Johnson Space Center

4.3
  • Hotels
  • Houston, TX

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more

Location details

1410 NASA Rd. 1, Houston, TX, 77058, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.32,481 reviews
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Stefan 
5 years ago

Waren nur eine Nacht da zum schlafen. Dafür war es ok und super zentral wenn man das Space Center besuchen will das nur über die Straße rüber ist. Frühstück "Grab and Go" war ein witz. Um kurz vor 9 gab es nur noch einen Blaubeermuffin und ein paar Erdnusscrunchriegel. 

Business response:

Stefan, thank you for choosing us for an overnight stay. We are glad to know our location close to the space center was ideal for you, but we regret your disappointment with our grab-and-go breakfast. We will also share your feedback with our Brand Leaders so that they can use it while planning new breakfast offerings. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management 

Sharon's profile image
Sharon 
5 years ago
Anonymous's profile image
Anonymous 
5 years ago
Cecilia's profile image
Cecilia 
5 years ago
Anonymous's profile image
Anonymous 
5 years ago

The beds are a bit stiff. Other than that not much to complain about 

Business response:

Thank you for choosing Extended Stay America. We are glad you had an overall pleasant stay. However, we are sorry for your disappointment with the comforts of your bed. We value your feedback and hope to see you again soon on your next visit this way. Sincerely, Hotel Management 

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kendra 
5 years ago
Anonymous's profile image
Anonymous 
5 years ago
Christopher D's profile image
Christopher D 
5 years ago

Pet odors The room had an odor of cat urine. I know this is a hotel that allows pets, but the pet odors should be taken care of with proper cleaning and disinfecting. It was hard to sleep with the odor. 

Business response:

Christopher, we want to thank you for the comments you provided about your experience at our property and apologize for what was an unsatisfactory visit. We work hard to provide the best and cleanest environment for all of our guests. This involves deep cleaning our rooms after our 4-legged guests stay or a long term guest stays so the suites will be spotless for our guests. We will revisit our deep cleaning program to see where we can make improvements, so future guests are not similarly impacted. Thank you for your feedbac... read more

Frequently asked questions about Extended Stay America - Houston - NASA - Johnson Space Center

How is Extended Stay America - Houston - NASA - Johnson Space Center rated?

Extended Stay America - Houston - NASA - Johnson Space Center has a 4.3 star rating with 2,481 reviews. 

When is Extended Stay America - Houston - NASA - Johnson Space Center open?

Extended Stay America - Houston - NASA - Johnson Space Center is open now. It will close tomorrow at 12:00 a.m.