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Extended Stay America - Houston - NASA - Johnson Space Center
- Hotels
- Houston, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
1410 NASA Rd. 1, Houston, TX, 77058, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything was great except the sheet was too thin lol. Other than that perfect,although my parents did have issues in their room. Said the cable wasn't hooked up. And the shower head was broke.
Business response:
We are delighted you chose Extended Stay America. It is great to know you had an overall pleasant stay. However, we are sorry for the problems you encountered in your room. We have taken note of your comments as we are always looking for ways to improve our future guest experience. Thank you for including us in your travel plans. We invite you to stay with us again the next time you visit our area. Sincerely, Hotel Management
Room was clean bed was comfortable I slept well night rest.Didnt like that the bathtub faucet dripped water my whole stay had to close bathroom door just not to hear it, plus tv was on so that help. Had issues with some sort of power outage my tv and lights would cut off then cut back on , but didnt last long. My light in restroom went out soon as I cut on the light, called front desk to report they fixed that. They just need to fix minor repairs in those rooms. They allow pets so you hear dogs barking in the day didnt hear ... read more
Business response:
Thank you for choosing to stay at Extended Stay America. We are happy that overall you enjoyed your stay at our hotel. We are also glad you liked your comfortable bed. However, we regret the difficulties you faced in your room. We have shared your concerns with the appropriate teams so that they can take the necessary actions. We appreciate your comments and hope you will choose us the next time you are in the area. Sincerely, Hotel Management
We had to make a last-minute reservation, and the entire transaction, from online reservation to being handed the key, took less than four minutes.
Business response:
Paul, thank you for your recent stay at Extended Stay America. We are delighted you enjoyed your stay at our hotel. We are also glad you loved our excellent service. Reviews like yours encourage the team to keep up the good work. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
Good hotel Great location for NASA space center visit. Room was clean and nice. Stuff was very helpful. Cons - the AC was quite noisy
Business response:
Thank you for being our guest at Extended Stay America. Our team is so pleased to learn you enjoyed our ideal location, found your suite comfortable and our staff friendly and professional. We have also alerted our mainteannace team about the noisy HVAC unit, and they are checking it immediately. On behalf of everyone here, we invite you to revisit us on your next trip to the area. Sincerely, Hotel Management
Just a ovenight stay...
Business response:
Manuel, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your overnight stay with us. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
The staff makes all the difference here. They are cordial, and actually care whether their guests have a good stay.
Business response:
Paul, thank you for your wonderful comments on Extended Stay America. Our entire team will be excited to hear they were able to impact your experience so positively. We greatly appreciate the rave review and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - NASA - Johnson Space Center
How is Extended Stay America - Houston - NASA - Johnson Space Center rated?
Extended Stay America - Houston - NASA - Johnson Space Center has a 4.3 star rating with 1,605 reviews.
When is Extended Stay America - Houston - NASA - Johnson Space Center open?
Extended Stay America - Houston - NASA - Johnson Space Center is open now. It will close tomorrow at 12:00 a.m.