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Extended Stay America - Houston - NASA - Johnson Space Center
- Hotels
- Houston, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
1410 NASA Rd. 1, Houston, TX, 77058, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
‘‘Twas a lovely stay at the hotel. My youngin and I found the room to be very clean. The bed was as comfy as a baby’s bossum. If I had a time machine, I would go back in time and bringy own hair dryer because there was not one in the room. But alas, time machines have not been invented yet. So my son just had to air dry his hair and because of this he didn’t look as dapper as he could at the nasa museum. I awoke wide eyed and bushy-tailed ready for continental breakfast. Oh boy, I sure do love my continental breakfasts! I sc... read more
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Nancy, thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Young lady (red hair) at the front desk was kinda rude she left and she didn’t check me in while another guy was on the phone with another customer
Business response:
Thank you for providing your feedback. We apologize for the rude behavior of one of our associate. Your feedback will be used as a training tool to improve our service going ahead. We hope you’ll give us a chance to host you again in the future. Sincerely, Hotel Management
Hotels.com had not booked my room when I arrived. It took 30 min to book in. The manager was less than helpful but the front desk clerk did his best.
Business response:
Thank you for choosing Extended Stay America and for your feedback. We are glad to know you had an overall enjoyable stay. However, we are sorry for the unsatisfactory service you received from one of our staff. To make sure this doesn't happen again, we are actively working with our team to improve our guest experience. We hope you will give us another opportunity to provide you with the excellent experience you deserve. Sincerely, Hotel Management
How clean evverything was nest, the kitchen good size, close to many fun activites. Restursants were close.
Business response:
We appreciate you for being our guest at Extended Stay America. It is a pleasure to know you liked having a fully-equipped kitchen in your room and that our ideal location close to many destinations was the highlight of your stay. Thank you for your review, and we look forward to serving you again soon. Sincerely, Hotel Management
It’s ok but for the price and great location if your attending NASA..
Business response:
Thank you for choosing us. We are glad you liked our location and that you had a pleasant stay with us. Your comments are appreciated, and we look forward to seeing you soon. Sincerely, Hotel Management
For the amount of money this hotel didn't provide breakfast and I tried checking in at 3 pm but our room wasn't ready. We had to wait almost an hour after the properties check in time.
Business response:
Thank you for evaluating your visit to our hotel. Although you liked our location, we apologize for the delay in you experienced in checking-in to your room. Your feedback is shared with the concerned teams to improve our service levels going ahead. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to this area Sincerely, Hotel Management
Business response:
Thank you for your fantastic rating! We're pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management
Very good stay however you all might have a roach problem killed 2 small ones in my room which was room 225. Just letting you all know though
Business response:
Brian, we appreciate you for taking time to review your experience at Extended Stay America. It feels good to know you enjoyed stay with us. Your feedback is shared with our housekeeping team to be more diligent going ahead. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - NASA - Johnson Space Center
How is Extended Stay America - Houston - NASA - Johnson Space Center rated?
Extended Stay America - Houston - NASA - Johnson Space Center has a 4.3 star rating with 1,605 reviews.
When is Extended Stay America - Houston - NASA - Johnson Space Center open?
Extended Stay America - Houston - NASA - Johnson Space Center is open now. It will close tomorrow at 12:00 a.m.