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Extended Stay America - Houston - NASA - Johnson Space Center
- Hotels
- Houston, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
1410 NASA Rd. 1, Houston, TX, 77058, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Dustin, thank you for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management
Given a room that was not cleaned. It was previously occupied and had a huge coffee or urine stain on the bed comforter and sofa cans everywhere. We were shown a third room that was finally adequate.
Business response:
Thank you for your review of our hotel. Our promise is to provide you with fresh, clean accommodations, and we are disappointed that did not occur during your stay. Please accept our apologies and know that we take our commitment to clean rooms and suites very seriously and will be looking into the feedback you provided. We hope this isolated incident will not deter you from returning to enjoy a great stay with us next time. Sincerely, Hotel Management
Business response:
Narong, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit. Sincerely, Hotel Management
Great location close to everything staff is extremely nice
Business response:
Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you enjoyed our ideal location and were impressed with our courteous associates. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
The check in was fast and easy. Everyhting was great until the morning when I was just trying to sleep in got a knock on the door from house keeping. After that couldn't sleep anymore.
Business response:
Thank you for being our guest. Although overall you had a pleasant stay with us, we are sorry for the service issue you experienced. Your feedback will be used as a training tool to improve our service going forward. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
The property was nice, the staff was friendly and helpful!!
Business response:
Kim, thanks for the feedback at Extended Stay America. We are glad to read you liked our well-kept property and the service provided by our staff. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
Would have liked a hair dryer, but the hotel was clean and comfortable.
Business response:
Thank you for the feedback. It’s a pleasure knowing your visit with us was an enjoyable one. Please note, hair dryers are available at the front desk and it’s complimentary. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Healthy Breakfast Coooking at Extended Stay Great location as I can literally walk to the Houston Space Center for my Conference. Even though there are not much of a breakfast (coffee and granola bars), I think that make me cook a healthy breakfast in the morning would be the best. They provide free pots and pans, plates and silverware.
Business response:
Thank for sharing your experience at Extended Stay America. We are glad to know you were impressed with our super location and had a nice time here. We appreciate your feedback and look forward to having you as our guest again. Sincerely, Hotel Management
The hotel was fine, but the mattress was enough to make my back want to cry.
Business response:
Thank you for taking the time to share your feedback at Extended Stay America. Although from the rating it seems you had a pleasant time, we regret the discomfort you had with the mattress. We wish we would have known about the issue as we would have done our best to ensure you are comfortable. Thank you again for your review. We look forward to your next visit! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - NASA - Johnson Space Center
How is Extended Stay America - Houston - NASA - Johnson Space Center rated?
Extended Stay America - Houston - NASA - Johnson Space Center has a 4.3 star rating with 1,605 reviews.
When is Extended Stay America - Houston - NASA - Johnson Space Center open?
Extended Stay America - Houston - NASA - Johnson Space Center is open now. It will close tomorrow at 12:00 a.m.