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Extended Stay America - Houston - NASA - Johnson Space Center
- Hotels
- Houston, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
1410 NASA Rd. 1, Houston, TX, 77058, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Experience two fixable problems. Light on the bed side table did not work. After taking a shower the water would not completely shut off. Was late departing the hotel and forgot to tell the front desk person. Based on several en-counters with the hotel staff, I know they would have taken care of it. They were extremely helpful. I would come back. Sometimes life happens.
Business response:
Thanks for taking the time to share your review online. We are pleased to read you had a good stay with us and that our offerings were to your satisfaction. Your feedback has been shared with the maintenance team to review and action. Thank you for being our guest, and we hope to have a chance of hosting you on a future date. Sincerely, Hotel Management
Business response:
Raul, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
Business response:
Eugene, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Was ok
Business response:
Linda, we are pleased to read your stay was a pleasant one and thanks for your 4-star rating. All of us at Extended Stay America, look forward to hosting you again soon. Sincerely, Hotel Management
Nice hotel in a good lovation, staff were always helpful and friendly however bed were slightly incomfortable and we lost hot water 3 times within 6 days but overall a decent experience especially for the price.
Business response:
Josh, thank you for being our guest. We’re glad to know our location was ideal for you and that you were impressed with the service provided by our excellent staff. However, we’re sorry for the maintenance issue you encountered while you were here. We have discussed your feedback with the concerned team, and we’re working with them to fix the problem immediately. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
Our 1st room ac was out. Had to move rooms. 2nd room the shower didn’t work. Everyone had to take baths even my husband. The staff was very helpful but maintenance wasn’t on duty till Monday. Apparently they don’t work weekends
Business response:
Thank you for taking the time to post a review. We are truly sorry for the issues you experienced in both of your rooms and that we were unable to resolve it to your satisfaction. We have shared your concern with the maintenance team to review and rectify these problems. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Business response:
Lori, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Nice place, thanks. I liked to stay there. I would like to come again
Business response:
We are so glad you enjoyed your time at Extended Stay America. Thank you for the nice review, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Thank you for your fantastic rating! We're pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - NASA - Johnson Space Center
How is Extended Stay America - Houston - NASA - Johnson Space Center rated?
Extended Stay America - Houston - NASA - Johnson Space Center has a 4.3 star rating with 1,605 reviews.
When is Extended Stay America - Houston - NASA - Johnson Space Center open?
Extended Stay America - Houston - NASA - Johnson Space Center is open now. It will close tomorrow at 12:00 a.m.