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Extended Stay America - Houston - NASA - Johnson Space Center
- Hotels
- Houston, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
1410 NASA Rd. 1, Houston, TX, 77058, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hotel is nice, only because it was close to the NASA center. The hotel staff are also nice, but there is no professionality compared to other hotels ive been at. You kind of get what you paid for. Having a kitchen was great, but the carpet looked very dirty.
Business response:
Thank you for being our guest. Although you liked most aspects of our hotel, we are sorry for falling short of your expectations for a perfect stay. The feedback for the carpet is shared with the housekeeping team to do the needful. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
A+ Stay I enjoyed my self soft bed&pillows had great vibes tha room felt homie.
Business response:
Timothy, thanks for the kind review of Extended Stay America. We are thrilled to know you liked our offerings and that you experienced a great night’s sleep in your comfy bed. Thanks once more for your positive comments, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management
Not clean Walked into the lobby and they were dealing with a guest who was already upset. Finally get our room key and you could just tell the room hasn't been thoroughly cleaned. Pubic hairs in the shower, some sort of sticky substance running down the reclining chair, a room key found from the previous persons under the chair. I felt like I was sleeping in a dirty room even though it was "clean". I'm not one to complain so we stayed and just overlooked the grossness.
Business response:
Thank you for evaluating your stay with us. We apologize for the cleanliness issues you encountered while you were here. Please be assured that we have discussed your concerns with our housekeeping team, and we’re working with our them to reiterate the importance of our daily checklists to make sure this isn't repeated. We hope you will give us another opportunity to provide a better experience on your next stay. Sincerely, Hotel Management
Good room for the price. I will recommend this place to friends and family.
Business response:
It was a pleasure to have you as our guest at Extended Stay America. We’re glad to know you found us to be at a fair price and that you enjoyed your time with us. Thank you so much for recommending us to future guests! We hope to see you again soon. Sincerely, Hotel Management
Great place, great location!!! Right by luby’s and the space center!
Business response:
Simon, thank you for staying at Extended Stay America. We are delighted you had a great time here and that you loved our convenient location. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Nice Nice but little pricey
Business response:
Shelia, thank you for staying at Extended Stay America and for posting a nice review. We are pleased to know overall you enjoyed your time at our hotel. We look forward to your next visit. Sincerely, Hotel Management
Business response:
We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Habitacion con olor a cigarros
Business response:
Julio, please accept our sincere apologies for the smoke smell which impacted your stay. We have strict policies where we prohibit smoking in some areas so we appreciate you bringing this to our attention as we can address it appropriately. Your feedback for the odor is shared with the housekeeping team to do a deep cleaning of your room. Thank you again for sharing your observations and we hope you give us another opportunity to meet your expectations in the near future. Sincerely, Hotel Management
Quiet, clean and convenient. Our second stay there.
Business response:
Gloria, thank you for the gracious review of the Extended Stay America. It's so nice to read that we were able to provide you with a comfortable stay once again. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - NASA - Johnson Space Center
How is Extended Stay America - Houston - NASA - Johnson Space Center rated?
Extended Stay America - Houston - NASA - Johnson Space Center has a 4.3 star rating with 1,605 reviews.
When is Extended Stay America - Houston - NASA - Johnson Space Center open?
Extended Stay America - Houston - NASA - Johnson Space Center is open now. It will close tomorrow at 12:00 a.m.